This is my update. My grandson came around this morning. He is 25 so not a school boy. He pronounced it as “weird” but tried a few things and we went into my account where both names, account and user were correct. The iPad seemed the culprit so he tapped the incorrect name in the email and an edit board came up. He tapped edit and deleted/typed over the offending name and replaced it with mine. It was solved. He said it was just possible that this person who works for the company might have hit cc which would send it to other people and got attached to my name as she emailed me. Who knows? Anyway, thank you all for your kind help. There are many solutions to a problem like this but I do hope this helps someone else. Thank you again.
Heated Brush recommendation,please.