Only seven weeks ago, i bought a new mobile phone - Alcatel. Until last Thursday, no problems.
On Thursday, there was a system update. That evening, when I tried to charge the battery, I couldn't.
I started eliminating the possible causes, one by one:
-It's not the wall socket
-It's not the cable or its connections as the same charger will still work on other devices, but none of our chargers will now charge this phone
-There is nothing obvious wrong with the phone's charging port, and power is clearly still reaching the phone, because each time i turn the electricity on or off at the wall, the phone screen briefly lights up, as usual
-Re-booting has made no difference
On Saturday, I discovered by chance that the phone will still charge but only if it is switched off!
The most likely explanation I can think of is that this problem has been caused by the system update.
Has anyone else had anything like this happen as a result of a system update?
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