Gransnet forums

Technology

Page 1 of 1
Flip | Customise

Norton pop-up

(10 Posts)
Add comment | Report
Luckygirl Mon 30-Dec-19 09:04:25

I have suddenly started getting pop-ups on my laptop from Norton anti-virus. I do not have Norton on here at all - I have checked through the apps.

The pop-ups tell me my Norton (non-existent!) is expiring today. There is no way of getting rid of the pop-up - it has no little cross on it, and if you say hello to it in any way it opens on a bigger window - at which point I close it while it is in the act of loading - so it is never actually opened. But a few minutes later, back it comes.

I have malwarebytes installed by the person who set the laptop up, so I do have the necessary protection. But I do not want Norton!

The other day I had a similar un-close-downable one from Bitcoin.

Any ideas?

Add comment | Report
MawB Mon 30-Dec-19 09:12:42

Wish I could help but I am reminded of wise (?) words I read once
“Never trust a computer you cannot throw out of the window”

Add comment | Report
Luckygirl Mon 30-Dec-19 09:14:23

grin

Add comment | Report
MawB Mon 30-Dec-19 09:19:54
User post image

Now if it was James Norton popping up ........ smile

Add comment | Report
Luckygirl Mon 30-Dec-19 09:36:26

Popping up indeed!! grin

Add comment | Report
BradfordLass72 Tue 31-Dec-19 05:28:33

Just disable Pop-up in your browser.

Add comment | Report
Luckygirl Tue 31-Dec-19 09:47:32

It is disabled!! - hence my confusion. I have tried resetting the browser but still they appear.

Add comment | Report
loopyloo Tue 31-Dec-19 09:57:33

Dear Maw B . I so agree about James Norton. I might watch the Profumo thing simply because he's in it.
Also admire Mark Rylance who was so good in Bridge of Spies. The moment on the bridge when he said " I can wait" was epic.
With regard to pop ups I haven't a clue. A lot of things on computers need to be ignored.

Add comment | Report
Saxifrage Tue 31-Dec-19 10:39:02

If you google Norton pop up. There is a lot of advice about them. Sorry I haven't read it all but hope you can find a solution.

Add comment | Report
Luckygirl Tue 31-Dec-19 12:03:13

Thanks for that suggestion - unfortunately all the solutions they propose assume that you have Norton on your computer - which I don't!

This morning, after I reset the browser, so far I am Norton-free - fingers crossed!

Page 1 of 1
Flip | Customise