We have been having intermittent problems with our landline for weeks.
Sometimes there is crackling and the phone signal drops off.
Sometimes mid conversation the signal drops off.
Sometime I cannot hear clearly the person ringing in but they can hear me or the other way round.
People tell me all the time when they ring it's not clear.
After many weeks of speaking on the phone to technical staff we had a BT engineer make a home visit yesterday.
The result of his tests were that the signal in was perfect.
His comment was that there is electrical interference causing the problem.
It may be interference from within our home or it could be a next door neighbour.
He suggested when the problem starts, make a note of all the appliances that are on.
After he left I made a phone call to our provider about another matter and the same thing happened,
I couldn't hear her clearly and she couldn't hear me at times and had to ring me back.
I checked all the electrical equipment which was on
fridge and freezer
TV on standby (cannot turn this off) and
TV box for Skye,
Does anyone else have or have had this type of problem.
jeanie99 Thu 11-Mar-21 13:43:18
Elegran Thu 11-Mar-21 14:37:16
jusnoneed Thu 11-Mar-21 15:44:06
EllanVannin Thu 11-Mar-21 15:52:52
Elegran Thu 11-Mar-21 18:00:28
jeanie99 Fri 12-Mar-21 15:19:21
Elegran Fri 12-Mar-21 19:29:48
Elegran Fri 12-Mar-21 19:31:13
Katie59 Fri 12-Mar-21 20:20:39
Teacheranne Fri 12-Mar-21 20:34:11
Katie59 Sat 13-Mar-21 13:03:12
jeanie99 Mon 22-Mar-21 20:56:39
Katie59 Tue 23-Mar-21 09:02:02