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Smileys & People on my mobile disappeared ?

(8 Posts)
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NanKate Thu 06-May-21 09:47:58

I have just changed my mobile phone to a monthly payment instead of Pay as you Go.

I notice when I am sending texts I can no longer put a thumbs up emoji or tennis balls etc.

Does anyone know how I can get this emojis back please ?

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Blossoming Thu 06-May-21 09:52:55

Not got a clue I’m afraid, but I didn’t want you to think your post was being ignored.

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Lollin Thu 06-May-21 10:04:07

I know this may sound really silly but can I just ask, have you tried switching it off for five minutes then switching it on again? It’s a bit like the “have you switched it on at the plug” question but the odd occasion mine goes strange this seems to sort it.

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cb1963 Thu 06-May-21 10:17:04

If rebooting the phone doesn't work you could try going into Settings then look for emoji keyboard and check it's switched on. Hope you can get your emojis back.
Phone issues can be so frustrating.
Good luck.

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NanKate Thu 06-May-21 11:13:48

Thanks All.

I will try turning it off completely.

I checked online and it said to go to Settings which I did but the new keyboard with the emojis I wanted wasn’t on there.

Will wait till I see my son and get him working on it.

It works on my IPad ??????

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NanKate Fri 07-May-21 20:25:59

I’m all sorted now and have my emojis back. ???

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Aveline Sat 08-May-21 08:44:06

?

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cb1963 Sat 08-May-21 09:37:38

That's great. Glad you got it fixed. ?

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