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Computer is offline - but it isn't!

(2 Posts)
Welshwife Wed 11-Aug-21 12:11:43

Printers are a complete mystery to me - mine lies continually telling me it has no paper when the cassette is full! After about five minutes of moving the paper various ways it mostly then deigns to print.

grandtanteJE65 Wed 11-Aug-21 11:36:15

I know this sounds absurd, but here are the facts.

A week ago my computer was offline - an update of Microsoft's causing havoc as per usual.

I sorted that issue and the next one of the computer only being willing to print PDF files!

Now whenever I send a word document to print, a window stating Computer is offline pops up. If I ignore this, the printer prints out the document perfectly a minute or so later.

Nowhere that I have checked does it state that my printer is offline, so why is this happening?

Anyone know the answer?