Getting scammed by phone

If she has BT for her phone get Call Guardian which vets all calls .

…done over the phone!

The adult children of a neighbour who was scammed out of a lot of money (all don’t over the phone by such ‘nice’ people!) put some ‘trusted numbers only’ restriction on her phone, but it was the landline she used - I don’t know whether it’s possible with mobiles - I should imagine not.

One thing I’ve often seen recommended, is to scratch off the security number on any bank or credit card, so they can’t give that out over the phone, or use it online, but it’d still be fine in shops, cash machines, etc.