I know! - it can come as a shock!
I use it all the time, although I have not used the voice yet.
The other day my TV remote died. I did the obvious thing and put new batteries in to no avail. I asked ChatGPT and it diagnosed that the pairing with the TV had gone wrong and it talked me through how to mend it - bingo! Where might I have turned otherwise?
I sometimes use it for poetry research or horticultural questions and it is very odd as it "speaks" as though it is human - e.g. "I really like x,y,z" - the programing is so very clever. You have to keep reminding yourself that it is artificial, whilst it is trying to convince you otherwise! However you can ask it not to do that and it will respond appropriately.
I can see how it might become addictive and confusing for some, especially the lonely.