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EE sending me a new SIM card because I opted for a new deal.

(4 Posts)
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Lovetopaint037 Tue 06-Oct-26 20:42:31

Sounds daft but I thought it was just a matter of them changing things. It’s only slightly different from the one I’m on. It’s supposed to be coming tomorrow. Beside worrying how I change it I am being asked to register it when I get it.Do I do that before or after changing it over. I am so worried I might be without a phone. Also will my contacts all be on the new Sim? I remember when there was a change from pay as you go to my contract the contacts were missing. The other thing is that you used to be able to phone EE on 150. Now they direct you to a link and when I looked it was confusing. They call it interactive. No person so suppose AI. I wish I had just continued with my old contact at higher price. I know I sound idiotic but my 85 years are catching up on me. Can anyone help this confused old woman?

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tanith Tue 06-Oct-26 22:40:07

They did the same to me when I upgraded, you don’t need to do anything the sim you have will still work ok ee seem to do it in case you’ve requested a new number or your sim is damaged mine is in a drawer somewhere I never activated the new one.

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Lovetopaint037 Tue 06-Oct-26 22:45:39

Thank you for that tanith. I expect you kept thinking it would soon stop working. How strange🙃😏

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Lovetopaint037 Tue 06-Oct-26 23:48:44

Thank you again tanith. I might be getting a new phone in another year perhaps and that sim sent now might well be necessary in a new phone. I have had the same sim for a long time. Thank you so much.

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