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Live webchat with Debbie Marshall, MD of Silver Travel Advisor

(63 Posts)
GeraldineGransnet (GNHQ) Tue 16-Apr-13 11:47:45

We're delighted that Debbie Marshall, managing director of Silver Travel Advisor, will be joining us for a live webchat on Wednesday 24 April from 1-2pm.

Debbie has nearly 25 years of experience in the travel industry, including at Crystal Holidays and Jetsave (where she was managing director until 2001) and, until 2010, at the helm of the award-winning villa specialist CV Travel, and its sister company Ski Verbier. She's a keen skier, walker and adventurer, and her favourite destinations, in no particular order, include Switzerland, the South of France, Corfu, the Amalfi Coast, the Caribbean and especially the British Virgin Islands, where she dreams of spending a lot more time one day…

Fed up with single supplements? Looking for advice on where to go next? For cheap holidays or once-in-a-lifetime experiences? Add your travel questions here and Debbie will do her best to answer them.

DebbieMarshall Wed 24-Apr-13 13:17:01

MumMum

I am going to Hanoi in June to look after my four year old grandson. It will be hot and very humid, any tips please!

Hi MumMum

My aunt went to look after her grandson in Kuala Lumpur and I have asked her for a few tips....I have the long version and Gransnet say that you can ask them for it directly. But here is the summary:

stay hydrated, limit alcohol and caffeine, wear breathable materials, find the right deoderant, take regular cool showers.... and try to find somewhere with air conditioning at least part of the time as the difference in climate and humidity will be quite a shock initially. Don't overdo things initially and allow time to acclimatise. My aunt had a wonderful time once she got used to it, and ended up staying an extra week!

flopsybunny Wed 24-Apr-13 13:14:55

Is there anywhere in the Caribbean that is good to visit in July/August? I'm put off by hurricanes, excessive heat (and also excessive rain - can get that at home grin)

DebbieMarshall Wed 24-Apr-13 13:13:04

firenze

I'd like to take my husband on a city break for our 30th wedding anniversary. We've been to Paris, Amsterdam, Rome and Barcelona - any suggestions for places we'd have good food, lots of things to see and a great atmosphere?

Hi Firenze

Looking at your name, I wondered if you have considered Florence for your wedding anniversary? It is the most wonderful and romantic city - perfect for a short break.... wonderful markets to buy a new handbag and other leather goods, culture, art, piazzas to wander around, stroll across the Ponte Vecchio, eat good food outdoors. It makes me want to go there just thinking about it.

Otherwise, what about going east to Prague or Budapest. Both tick your requirements. And a final suggestion for something really different - a short break in Marrakech...

DebbieMarshall Wed 24-Apr-13 13:09:23

Granny23

Although we have a small budget for holidays, we have been to many wonderful places, simply by picking up late deals off season. However now that DH is over 70 the travel insurance required is proving prohibitive, sometimes almost as much as the holiday itself! Neither of us has any serious health problems and when I fell on our last holiday, the ambulance, treatment and medication were all covered under EU rules and our Travel Insurance was not required. Is it really necessary to have expensive travel insurance in Europe?

Hi Granny 23

Travel insurance can be a real challenge once you turn 70, and I have known of cases where the insurance premium can cost almost as much as the holiday itself. Pre-existing conditions of course increase the premium and in some cases are tricky to insure. However, I cannot advise that you do not take out travel insurance - it really is essential. The reciprocal EU agreement will cover you for emergency healthcare, but there are so many other situations in which you could find yourself needing medical attention. It just is not worth the risk. AGe UK and Citybond have very good policies for older travellers and I can also make suggestions for people who have pre-existing conditions.

holeysock Wed 24-Apr-13 13:08:49

I really like France (close, speak enough of the language, love croissants) and the climate in the South particularly appeals (we've been rained on too many times in Normandy). But we are not ones for dressy and smart holidays so resorts like Cannes are definitely not for us. Can you recommend anywhere along that coast that's a bit more low key?

firenze Wed 24-Apr-13 13:06:59

I'd like to take my husband on a city break for our 30th wedding anniversary. We've been to Paris, Amsterdam, Rome and Barcelona - any suggestions for places we'd have good food, lots of things to see and a great atmosphere?

DebbieMarshall Wed 24-Apr-13 13:05:15

Galen

I sail regularly with Cunard. I love them but find their single supplements of 100% horrific. Is there a comparable more reasonably priced company?

Hi Galen

Single supplements are always a real bone of contention and not just for cruising. Most lines do charge a supplement varying between 50% and 100% which I know is very steep. The problem is that the majority of cruise ships have only double cabins hence the larger supplement. The good news is that the cruise lines are recognising this and the newer ships are starting to have single berth cabins specified from the start. Norwegian Cruise Lines (NCL) has 128 such cabins, and the P&O Cruises ships Azura and Ventura also have good numbers of single cabins. Not surprisingly these do book out quickly so you will need to plan ahead.

DebbieMarshall Wed 24-Apr-13 13:02:06

locococo

Hope you can help. I always thought you needed to have six months minimum left on your passport to travel out of the UK. Someone told me for the USA it's a year. Is this true?

Hi Locococo

That's a good question - I have checked on the US Embassy website for you, and surprisingly they state that the 6 month rule is waived for UK citizens. Here's the link for you www.usembassy.org.uk/visaservices/?p=485. However, I would recommend that you always have 6 months remaining on your passport just in case you encounter delays or find yourself in another country unexpectedly.

DebbieMarshall Wed 24-Apr-13 13:01:24

marissa

Which are the best airlines to fly long haul in economy (ie most space, best facilities). May dream of business class but it's never going to happen

Hi Marissa

My suggestion is that you vist the very helpful site - seat guru - www.seatguru.com/charts/longhaul_economy.php who compare all the different airlines with respect to space, seat pitch etc. My auntie was very complimentary about Malaysia Airlines with whom she flew to Kuala Lumpur last year (she is in her 80's). Virgin Premium Economy is very good if you can consider this within your budget.

DebbieMarshall Wed 24-Apr-13 13:00:32

Good afternoon Gransnetters from the lovely offices in Kentish Town. I'm sitting with the team and will do my best to answer your questions today.

inky

Can you recommend a lovely Alpine resort to visit in summer that doesn't require hours in a bus to get there and doesn't incorporate lots of nausea inducing hairpin bends. In an ideal world it would be a train ride from the airport and you wouldn't need a car once you got there but I appreciate I may be living in cloud cuckoo land

Hi Inky
I love the Alps in summer, it is my No.1 holiday choice. My favourite country is Switzerland, because I think it is the most beautiful, but also because you can catch a train from Geneva Airport to some of the most incredible picture postcard resorts. My favourite is Wengen because it is traffic free (so no car needed, or indeed allowed!), but that is a longer transfer - around 3 hours. Closer are resorts such as Champery, Chateau d'Oex and Leysin. The Swiss Tourism website www.myswitzerland.com/en/home.html?gclid=CK6Truee47YCFdQctAod0zgA7Q has great information, or you could book with a quality tour operator such as Inghams who have a wide range.

GeraldineGransnet (GNHQ) Wed 24-Apr-13 12:58:47

We're delighted that Debbie is here at GNHQ, looking incredibly well, although she says she doesn't travel as much as she'd like these days - and she's raring to go.

closetgran Wed 24-Apr-13 12:55:08

I would love to go on safari (I have a big birthday coming up next year) but I am not on a five star budget. are there ways of visiting Africa and seeing animals a bit more cheaply?

clippie Wed 24-Apr-13 12:51:22

My husband is very keen to walk around Mont Blanc in the summer. I see you are keen on visiting Switzerland. Do you know anything about this walk? I am pretty fit but I'm worried it's going to be very taxing for me. I think it takes about 10 days - which sounds like a lot of walking!

vilebody Wed 24-Apr-13 12:44:45

This is not a particularly personal question, but I am really interested in why a Silver Travel service? Do older travellers differ from younger ones? If so, what do we value in particular?

SwishySwoshy Wed 24-Apr-13 12:36:40

Is my drivers licence valid in all European countries? How about outside Europe?

TheGingerbreadMan Wed 24-Apr-13 12:33:03

I'm going on holiday to Italy in the summer - I imagine we might need to get a taxi at some point on our trip - should we bring a car seat with us for DGD who is three? What are the laws?

annodomini Wed 24-Apr-13 12:15:06

I have a pre-loaded FairFX card which was recommended two years ago on Money Expert, though this seems to have been superceded on that web site since then. I have recently loaded it with Euros, but should I be looking around for a better bet?

Brie Wed 24-Apr-13 12:05:35

What's the best website to buy flights? Direct from the airline website or through a third party? They have quite good rates on Sky Scanner, but I've always been worried if I had to cancel, whether it would make things complicated by going through a third party.

Roarr Wed 24-Apr-13 12:02:23

I'm also to France this year. Do you think it's best to take cash or pay on card? I've got a Nationwide Select credit card, which I've heard is good for using abroad. Will most places accept card?

CaffeineAddict Wed 24-Apr-13 11:14:59

Hi Debbie! We're going to Antibes at the end of July - do you have any recommendations? Is it worth visiting Monaco? Also, what's the best (and cheapest) way to get from Nice airport to Antibes?

theMulberryTree Wed 24-Apr-13 11:10:43

Can you recommend any hidden gems, which are family friendly and not overly priced? I'm sick of seeing the usual Spain/Portugal holidays when browsing on websites!

ticktock Wed 24-Apr-13 11:08:48

Hello Debbie. Giving a baby Calpol during a long flight to get them to sleep has always been controversial - just wondering what your views are?

inky Tue 23-Apr-13 22:05:21

Can you recommend a lovely Alpine resort to visit in summer that doesn't require hours in a bus to get there and doesn't incorporate lots of nausea inducing hairpin bends. In an ideal world it would be a train ride from the airport and you wouldn't need a car once you got there but I appreciate I may be living in cloud cuckoo land

locococo Tue 23-Apr-13 22:03:06

Hope you can help. I always thought you needed to have six months minimum left on your passport to travel out of the UK. Someone told me for the USA it's a year. Is this true?

marissa Tue 23-Apr-13 22:01:14

Which are the best airlines to fly long haul in economy (ie most space, best facilities). May dream of business class but it's never going to happen