A while ago I asked for help with hotels and London and received great help from the "Grans".
In the end I booked the Fitzroylondon Hotel as it looked good on the web site.
Oh dear I should have read Tripadvisor first but as the comments aren't always fair, I didn't bother. Silly me.
When the Granddaughter eventually found the right door I should have realised all was not well.
The first room we were offered had a leaking roof, which was pointed out to me!!!! The second room was in the attic 3 steep floors up. Tiles off and falling off the bathroom walls. Splintered wood door to said room.
Material pinned to windows as curtains, towels looked like rags.
We didn't stay and moved to The Radisson around the corner.
We have been charged for the room but no way could I have stayed there and even less with two teenage girls. I was sad that these two Californians saw such a sight, however it does make a good tale.
Reception is in the basement, och I could go on but Gransnetters, never go there and make sure any of your relatives/friends do not go either.
I have phoned Booking.com and told them all about it.
Apart from that the guides for London and the tube guides were so helpful and friendly. We had a great time and the first hotel will go down as a family story.
My two Californians loved their trip to London.
how awful sounds like a case for "The Hotel Inspector."
) where we had hired a cottage, we noticed that there was a piece of plastic guttering fixed to the INSIDE of the living room window. The guttering was tilted at an angle so that the rainwater coming from the leaky part of the window dripped down and into a plastic cup that was fixed to the corner of the window sill. We just happened to mention this to the landlord while we were having a drink with him at the one hotel on the island, and he replied, "Oh - is it still there? Nevermind!" 
Belfast another appalling attack, we need to ask what is driving this.
