We always say AA is where cabin crew go to die!!
Absolutely dreadful service/no service at all really.
Flown with them twice - first time choice/price and we said never again! Unfortunately, when British Airways cancelled our flights home from New York, we were transferred to an AA flight, which just reinforced our opinion of them.
At the time we were really hackedoff with BA too, who then took almost 6 months to compensate us for the flight and the extra £2000 we paid in meals and Hotel, owing to the cancellation.
I’ve done Virgin, which was good - still have their pyjamas and eye mask, but it was a one off when I went to New York with a friend.
It’s always BA for us, from Newcastle, via Heathrow.