Applying for Tesco jobs..advice with one of the questions please :)

yep that's the answer what I have been putting so I think I will stick to that one..I think these answers are automated and go through a computer, so one wrong one and I imagine it will just throw your application out.we shall see not holding my breath

I think A should keep everyone happy. By helping the existing customer pack you are still keeping things moving until the problem can be resolved and by apologising to the other customers you have acknowledged their frustration and shown concern for them. Whether they move or not is then their decision.

I'd say A I think its the manager problem to deal with the logistics of the store.
I was in Boots the other day in a queue at the till and the assistant decided it was her lunch break closed the till and went!! Duh- money in the till means wages!!!

These sort of multiple choice questions are so annoying - I usually want an option that says "well it depends on...."!

If you send the rest of the queue to another till, it is drawing attention to and embarrassing the "problem" customer, whilst irritating those hop have to go to another queue. (a) looks the better option, but misses out whether you should be calling the line manager and how. But maybe they want you to do (b) to demonstrate using your initiative. Who knows!?

thanks all...for advice well their not treating me too bad (at the mo)!

I'd say it's up to the supervisor /line manager to sort out the queuing situation. Tesco always usually has someone doing that.

As rq says, tho, an employer will have their own policy on what to do. It seems unreasonable to expect an applicant to know what that is.

Best of luck bikergran and I hope the DWP is not being too mean to you.

the other questions were easy to answer..

like...if an person came to you when you were just finishing your shift and needed hel with an item would you.

(a) pass them on to someone else?

(b) say im sorry my shift has ended? or
(c) go and help them

It seems an odd question, but probably more to do with how you would react to an unusual situation.
The scenario itself is something that should be brought up in training and the supermarket will have a standard response which they will expect you to follow.

Or they may expect you to answer 'either, depending on the situation at that time'

I was asked some very odd questions when I was interviewed for my last job (obviously I must have responded correctly).

So good luck and hope you get whichever job you prefer!

PS meant to say, good luck biker!

I've never been asked to move to another checkout at either of those supermarkets - the staff seem to follow the A. guideline.

at least with Tesco you do get chance to apply again....with Asda if you apply and fail you cannot apply again for 6 months!

hmm..of course it prob jsuty means I am not suitable for the job in the first place..but just wondering if I should change tactics

lol whats betting that when I go online to fill it in.,they have changed the questions lol...won't be doing it until Monday as need my CV tweeking before I apply.

Interesting - I would think probably A. Had a conversation today about the importance of hanging onto existing customers. If you apologise to the rest and call the supervisor, surely you are doing your best for all? It would be very annoying to move everything but customers could always choose to move themselves. I think communication is everything.
Yesterday, the scales broke at the till where half my goods had already gone through. The supervisor told the till operator to put all my fruit and veg that needed weighing through with no charge. Obviously an excellent tactic - I didn't have to move everything and start again and they would be more sure that I'll go back next week.

Good luck Bikergran

I would do A to begin with and then expect the manager to open another till for the quint customers. Don't know if this is helpful.

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