AIBU to think I might actually be able to complain to Tesco's about their Abingdon customer service ?

I find that if I go on Twitter to complain about something it always gets a response.

Sounds more like the staff member was out of order..

?

A couple of years ago,I went into my local Tesco Extra branch. As I walked past the customer service counter,I heard the member of staff say to the customer standing there 'The customer service desk is out of order'. With that she placed an 'out of order' sign on the counter.

Yes, most stores and shops do keep any left by mistake goods, at least for a while.
Remember the lost luggage counters in rail stations, I remember once going there as I had left a blue umbrella on the train, and the attendant brought about ten for me to choose from.

I am not defending them. I think most of the staff on information desks are disinterested and unmotivated and they are just not inclined to think that any spare goods found lying around might have been left behind by mistake. If everything left on the counter had to be written in a book or logged into a computer, staff could just check. I have been in stores where if I think I have left anything behind they immediately refer to a lost/left behind record book and can give me a definitive answer.

They may well do that Monica but you would think a note left on the item ( customer left this at tills) would be a good idea.I have left both cheap and quite pricey buys unpacked at the till, and they have never ever been handed in according to the shop.
Not keen on Notcutts at all, know what you mean.

I have always received courteous help when I have had to phone about my Tesco online order.

I once very stupidly failed to take a £10 note change out of the self service till in Tesco. I thought I'd have a laugh and ring and ask if they had it. Laugh was on me, yes they did !! I've returned a joint of pork to them too which was off. I got a replacement and my money back. I've always had good CS from our branch.

M0nica, it's the same at our branch of B&M - have to trudge miles to get what you want! I sometimes manage to squeeze past someone paying at one of the tills to cut my journey, but it doesn't always work...

were!

That#s a point, M0nica. I think I was imagining worse because I was already so annoyed at the way the staff sere treating me - which was the half of my complaint.

Oh, yes Tesco, I think what happens is that the staff behind the information desk change every few hours and they just assume anything left on the counter belongs back on the shelf because it was a return or the return part of a swap, so nobody ever gives the matter much thought.

The problem with our (Alie and mine) local Notcutts, and probably all of them, is that they are like IKEA. You want a packet of seeds from the rack near the tills but they insist you have to use an entrance somewhere in the next village (or at least it feels like that) and walk, and walk, and walk through every single department in hopes that you will impulse buy on the way to the till.

In my case, by the time I reach the tills I have lost my will to live and I am so cross I walk out without buying anything and vow never to come back again.

Never thought of Nottcutts selling socks! Thanks for all the ideas folks.
I will have to look carefully, as I have found that not all socks advertised as non-elastic, are!....

One of our local garden centres (Nottcutts) sells soft-top socks of which I have a drawerful. I have also found some on Ebay. Back to socks this week as the sandals have been put away until next summer.

I got some lovely Pringle socks in Boundary Mill - 3 pairs for £4. They are mens but fit my size 7 feet perfectly and come in a good range of colours. They wash and wear well too.

Just checked on eBay, www.ebay.co.uk/itm/3-pairs-Non-Elastic-Gentle-Grip-Socks-Soft-Cotton-Honeycomb-Top-Size-4-8-Ladies-/291615206417?var=&hash=item43e59eec11:m:meoZgp9rcZnozJxN0AyE6Ig

Alieoxon you can get some pretty soft top socks in colours and patterns in TK Maxx. Think they are by Sock Shop? I have seen similar on eBay and randomly my local garden centre. Good luck!

TKMaxx usually stock nice packs of socks without elastic in the tops.

My impressions are the reverse, Ana I've only ever had good experiences of Tesco Customer Service. My latest last week, when I emailed them to report a missing item in my online order (a very small one that I think I might have overlooked myself when unpacking the boxes). I just mentioned as an aside that most of the fruit was damp on arrival and it might be a storage issue. They refunded the lot, over £14, even though I said it was fine after a quick rub down with the tea towel!

But Asda I've had so many bad experiences. For starters my only online order was hours late - they didn't have satnav or a map and must have rung us eight times for directions as they circled round our address. And when I reviewed my experience, as requested, I didn't even get a reply, let alone an apology.

They weren't lovely but they were some I could wear. F&F ones, men's, with non-elastic tops....any tightness at all makes my feet swell! I have looked for them online, but only found black, very boring, and these were two blues and a brown....
...WHY are there no nice ones like BHS used to do years ago in lovely colours?

I've always found Tesco Customer Service to be rubbish. Asda's is much better.

Were they lovely fluffy ones? I imagine you could get them a bit nearer to home for you though, other stores are available as they say, and don't think I would want to pay Tesco yet again for the same product.

Very annoyed, as I will have to go BACK there if I want those particular socks!