Anyone else been shocked when buying on line when they received the item. I had purchased from a very well known jewellers what i thought was the pefect gift for someone. It was a silver pendant with a tree of life and the engraving' my family my world.' When it arrived the pendant was so small and the engraving i had to use a magnifying glass to read. So different from the picture on the website. It has gone straight back for a refund, so disappointed.
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