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Anyone know what the NHS New Medicine Service is?

(44 Posts)
jacalpad Sat 24-Apr-21 06:07:37

Please does anyone know what the NHS New Medicine Service is? I have prescriptions for my repeat medicines sent from my doctors surgery directly to the pharmacy, who then deliver. My previous pharmacy closed recently, and I am now receiving my meds from a different pharmacy. When they delivered my meds yesterday there was a form attached for me to sign. There was no explanation, and it did not say where to send it back to - but I assume it goes back to the pharmacy. It was a very basic form, a ‘consent to participate in the NHS New Medicine Service’, and only referred to one of my prescribed meds. They refer to this as being a ‘service’ to help provide care. I have searched online, but can only find information for pharmacists and it still doesn’t tell me what it actually is. I’m thinking they may monitor me and ask questions. I don’t know if it is compulsory for me to agree to take part, or voluntary. Please, does anyone know a bit more about this service? TYA!

Pammie1 Mon 26-Apr-21 13:03:48

@ keeping quiet. I’ve not long started medication for rheumatoid arthritis and after an initial consultation and follow up with the consultant, I was passed on to deal the with the department pharmacist, who keeps in regular contact to monitor things. I see the consultant twice a year, but in the meantime I’m mainly in the hands of the pharmacist and the nurses. These people are the specialists so it doesn’t surprise me that a GP would defer to them

Aepgirl Mon 26-Apr-21 13:09:10

Why don’t you ask your surgery, jacalpad?

JaneJudge Mon 26-Apr-21 13:14:11

My local pharmacy is a GOD SEND to me. Instead of trying to access the medical centre (which is good too but busy) my pharmacist will do consults with daughter who has a severe learning disability IN THE CAR! smile smile how happy does this make me = very

keepingquiet Mon 26-Apr-21 13:19:35

Pammie1

@ keeping quiet. I’ve not long started medication for rheumatoid arthritis and after an initial consultation and follow up with the consultant, I was passed on to deal the with the department pharmacist, who keeps in regular contact to monitor things. I see the consultant twice a year, but in the meantime I’m mainly in the hands of the pharmacist and the nurses. These people are the specialists so it doesn’t surprise me that a GP would defer to them

I suppose what bothers me is the pharmacies are privately run and risk promoting their own products over what may be most effective.
This happened when I requested a specialist item I should have had on prescription only to find I got something very different. I finished buying said piece of equipment myself.
If pharmacies know best how come they don't just prescribe the medicines themselves?
I can see that happening very soon.
Doctors are trained in diagnosis and looking beneath what patients could be saying. Pharmacists aren't.
People need to take more responsibility for their own health too.

Daffydilly Mon 26-Apr-21 13:38:04

I work in community pharmacy and think I can answer your question. The NMS is not the GP leading the buck over to the pharmacy. The reason we have NMS is to give the patient the opportunity to ask questions about the medication (NOT the illness) and for the pharmacist to make sure they understand the dosage, if they're having problems taking the medication or if they're having any side effects.

The pharmacy are looking at the pharmaceutical side of things, not necessarily the condition (if necessary, they will always refer back to the GP).

Hope this helps.

Kamiso Mon 26-Apr-21 13:38:10

In Portugal the doctor misdiagnosed oral thrush in our toddler. The pharmacist was able to prescribe the correct treatment.

The doctors always claim they are so busy that it makes sense to utilise the pharmacists’ training when appropriate.

MadeInYorkshire Mon 26-Apr-21 14:04:03

If your GP has an in house pharmacy sadly the surgery will lose money if people use some of these schemes like Pilltime for example, not entirely sure if this is the same sort of thing?

suziewoozie Mon 26-Apr-21 15:53:16

Daffy thanks for the input of your perspective.
keeping I think your post really underestimates pharmacists. They have a long professional trueing and are a registered profession, strictly regulated. This scheme, if I understand it , deals with certain medicines prescribed by GPs. If a pharmacist does not dispense what a GP prescribes, then complain. As others have said, it’s not unknown for pharmacists to pick up on prescribing errors and they have also identified GPs illicitly self prescribing controlled drugs.

suziewoozie Mon 26-Apr-21 15:54:01

Trueing = training doh

KaEllen Mon 26-Apr-21 15:55:40

My problem with pharmacies is that there is no privacy.

suziewoozie Mon 26-Apr-21 16:04:18

KaEllen

My problem with pharmacies is that there is no privacy.

All the pharmacies in my town have private consultation rooms - have you ever asked to speak privately?

janeainsworth Mon 26-Apr-21 16:49:35

Yes they do Suzie and I think they are required to have a private room if they’re giving vaccinations or consultations, but what can happen is that when you ask for an over the counter medicine, you’re sometimes cross-examined about your medical history in front of all the queueing customers, or asked what you want the medication for, which sometimes you don’t want to disclose to a room full of strangers.

suziewoozie Mon 26-Apr-21 16:53:18

janeainsworth

Yes they do Suzie and I think they are required to have a private room if they’re giving vaccinations or consultations, but what can happen is that when you ask for an over the counter medicine, you’re sometimes cross-examined about your medical history in front of all the queueing customers, or asked what you want the medication for, which sometimes you don’t want to disclose to a room full of strangers.

That’s very poor practice and I can see that a person could be taken aback and not have the immediate presence of mind to deal with it.

GrannyGear Mon 26-Apr-21 17:19:32

Maybe "New Medicine Service" just meant it was the first time your prescription had been dealt with by that particular pharmacy.

rizlett Mon 26-Apr-21 19:29:44

There are a number of trained pharmacists that are connected to specific NHS wards in hospitals - this is because where medication is concerned they are the specialists. GP's can't be expected to know everything. Many GP's also have a pharmacist that is employed by them specifically to advise people on their medication which saves the GP's time for other issues they deal with.

I've recently had 4 appointments with my GP purely because my medication had adverse side effects. Ironically I couldn't get an appointment with the pharmacist attached to the surgery as they were too busy!

It can also be helpful to join an online pharmacy as they charge the NHS less money for medication than the routine street pharmacies do. (and you get it delivered through your door - Covid risk free!)

rizlett Mon 26-Apr-21 19:34:25

It's also important to report any side effect you may experience with specific medications (including any Covid vaccination side effects) as this helps the government work out if any drugs need further investigation in relation to it's side effects.

It's called the yellow card scheme - anyone can report any side effects of any medication they have taken.

yellowcard.mhra.gov.uk

JaneR185 Mon 26-Apr-21 23:35:27

I think GPs and pharmacists can be a team who provide support to us all. We're fortunate in having excellent GPs at our surgery who during Covid offered telephone consultations, which I found helpful and saved time. They saw us if necessary. My husband asked advice from a pharmacist and was told he needed to see his GP, who referred him to the hospital. When he was put on a new blood thinner a few years ago the pharmacist asked him about any side effects he was experiencing for a few months so he could pass on the information. I have to say I have experienced less positive service from GPs in the past and I'm glad I made the change.

natalijennifer25 Wed 05-May-21 06:15:09

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