Hello all
I’ve been trying for two days to contact Tesco Customer service, but they seem to want nothing at all to do with customers. Every avenue I’ve tried is met with a recorded message, and an email I sent to a customer service address found easily online, replied with ‘this email is not monitored’ go to a store. Another Tesco page gave a number to call on Sundays, but this isn’t taking calls either, so in other words get lost, we are not interested. I attached photos of the flowers which were bought in the 8 March with a sell by date of 11 March and a statement on the label saying that they stay fresh for 5 days, making 8 days from the day bought. They are in very poor condition, some practically dead but this didn’t show in the nice bouquet wrapping. They cost £10. Does anybody know how to complain to Tesco without going to the actual store please?
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