Hermes delivery

Not Hermes as this was quite a few years ago now.

Knock on the door and presented with a package the shape of a wedge of cheese. i.e. flat one end rising to a peak the other.

This was once a china serving dish. As he gave it to me it rattled alarmingly. I said I wasn't go to accept it. He then told me the fork lift had driven over it at the depot but they decided to deliver it anyway.....huh!!

Thanks for that Anya
The replies to the message I left on their FB page support him !!
So I don't think there is much point.

We have just dropped off a parcel at our local BP garage to be returned via MyHermes. Fingers crossed it gets there. They were less than half the price of Royal Mail!

The email for their CEO is [email protected]

I'd email her if I was you.

Sometimes my Amazon items come though the post and other times via Hermes. I'm lucky to have a sensible Hermes delivery lady who lives relatively locally. She leaves her phone number if I'm not in so we can arrange a redelivery between us or I pop to her house to collect.

Rosesarered - I just meant to know the legal rights involved, not to set off for the High Court or, more likely, the Circumlocution Office!

The R4 consumer affairs programme I meant was You and Yours.

Hermes wasn't the God of mischief was he?!

I've just had a conversation with a Hermes delivery man on his mobile. He was asking for directions to our address. He mentioned the name of the farm between us and the village and I told him to drive past the entrance to that farm as we are the next turning on the right.

He then argued with me about the location of the farm in question. He was obviously of the opinion I don't have a clue where I live!

I politely pointed out (I was struggling with this) that I had lived on that farm for many years and had brought up my three children there as my husband was the manager. Would he like me to pass the phone to said husband as he would then be in a safe pair of (male) hands and wouldn't spend the rest of the day driving round in circles?

GAH!!!

We can have parcels delivered to our local co op and a nearby newsagents has those parcel lockers outside. Has anyone tried using these methods?
I always use Click and Collect if we have an outlet nearby as you can collect when convenient and the item should have been looked after.

Watchdog on BBC1 or the Radio 4 consumer programme which, once it gets its teeth into something, just doesn't let go!

Well, I'm wondering now. I ordered a game for DGS for Xmas from Amazon, and today DH just happened to see something cardboard showing through the top of our heather bank. It was the game. The delivery man must have literally thrown it over the gate, and the heather bank is quite a distance from the gate! We could so easily have not seen it. I'm wondering if that was Hermes.

I'm not sure, but is it possible to check Amazon or any other company, and ask if they use Hermes?I think, after these stories, that I shall try and find out.

Was this Hermes?

That's taking things too far! let it go, but try to find companies that do not use Hermes.Life is too short for litigation.

Solicitor's advice, even informal, may be useful, do wehave any willing to comment?

Sorry. I thought the first one didn't post.

That is just so bad. He was bullying you. You have to take this further. You could try a newspaper. He should be brought to book for that.

That is just so bad. He was bullying you. You have to take this further. You could try a newspaper. He should be brought to book for that.

If he refuses to hand it to you even though he knows it's yours then surely that's theft. He's retaining your property unlawfully.

This sounds like a story for the Daily Mail, nina

I'm sure they'd love it