Tears here too. We had a neighbour with five young children, three different dads apparently, and she seemed like a young woman defeated by life when she moved in. We didn't see her more than about three times a week. The children were lovely; one little girl used to run to hug me, and they always wanted to talk for a while. We gave a box of biscuits as just a small gesture at Christmas, and when we moved I put some money in an envelope and asked her to treat the children to a game, or perhaps the cinema, and said we had liked living next door and watching them grow up. I later had a card saying that we were 'the kindest people she had ever met'. That made me weep; a box of biscuits, a few words here and there and an acknowledgement that she was doing her best, and that was the most kindness she had ever had. I have never forgotten her, or her scruffy but happy little family, and I hope they found a lot more kindness as life went on.