I need to rant to someone about my postman!!!

The behaviour of some of the postman detailed on the post is unacceptable. Last year my postman kept delivering other people's mail to my address. I contacted Royal Mail and complained and found them to be absolutely brilliant. They sorted it !
personal.help.royalmail.com/app/contact#category-tree-after

No one seems to have mentioned the ease of going online to get your parcel redelivered on a day you know you will be in rather than trek to sorting office?! Have nothing but good to say about my posties here & get fair amount of parcels, maybe they like ringing doorbell to catch me in my dressing gown!

The only way we ever get to speak to our neighbors is when we...or they...take in parcels! Then we catch up on all the news....

Never had any problem with Royal Mail. Yodel are the worst delivery people - dump and run! At least our local Hermes delivery lady rings the bell before haring off up the steps...

You are unlucky or someone at your address (maybe in the past) has upset a postie. This is not normal practice.

In fact RM is fighting a competition battle and all their staff in my experience are doing their best for custpomer service.

I suggest you make an appointment to see the RM manager at your sorting office. Explain your difficulty and ask what is wrong as you dearly wish to be able to say you are happy with your service.

I point blank refuse to order anything that uses the Royal Mail and I go out of my way not to use them for my own deliveries for the same reason - knock and run irritating!

I live in a very rural location and our postman is ab fab. If I am not in he will either knock next door or pop round the back and leave in or under something depending on how big the parcel, item is. I would like to say that having worked for RM for plenty of years I would stress that you again complain, maybe not to the local sorting office but go higher, you've heard of the saying"go to the organ grinder, not the oily rag" I would defo go for thatZ! I would hope that this problem will then go away.

We've had a series of great postmen/women. One went round the back when we weren't in and put the parcel through the cat flap. He figured we had a cat as she was always on the step!

We take most of our neighbours parcels in because we are retired, if we are out and a parcel is delivered there is only an elderly couple who have taken our parcels in a few times otherwise we have to go to the sorting office.

I expect so TriciaF or as Hamlet said about Polonous, they'd be 'nosing' it out by now!

Someone will have scoffed it months ago, Anya!

Yes, well! Wonder if my large smoked side of salmon is still languishing in Edinburghs sorting office after being 'lost' in the postal system at Christmas, despite being 'tracked'.

We used to have brilliant posties but since the reorganisation we get a huge variety. It is true, their rounds have been increased and they are on terrible time pressure and as a result they make frequent mistakes so we are often popping post into a neighbours' doors.

With parcels it is even worse. We get the note to say they have left it in our 'safe place'. Yesterday's, some vitamin tablets, was left behind the plant pot at our front door. ( Not good if a child had found them). Others have included under the barbecue, under a garden seat and even in the bin!
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Around about Christmas the postie put my mail through the empty house next door . Weeks later the builders arrived and returned my mail . One was for a hospital appointment ( missed it ) and the other was a postcard to collect a parcel which was too big to post through the letterbox. Luckily it was still waiting at the sorting office - it was my prize of'Say Please ' from Gransnet .

Our postie is pretty good (not as good as the old one who was brilliant), we do have two different ones who both do their round running so no chance of catching them! However they do leave small parcels in one of my re-cycling bins (they've got lids on them) & leave me a note. Sometimes parcels are left next door if I'm out even by couriers.

Where I lived before our postie was brilliant, took letters to post, knew everybody, even left post for me, after re-direction had finished, with my neighbour, he knew we were friends & thought she would have my address, she has.

The worst example I had was a meat order,around £100s worth left on my doorstep, in full view, despite me leaving a large note on my door asking him to deliver next door, I couldn't wait in as Hospital had rung me to go in to see my DH who was seriously ill. Luckily I lived in a Park Home with lovely neighbours in a very safe area, I let company know & they were very apologetic & said that should never happen, I believe they changed courier.

What annoys me is often sit at my dining table & can be seen when the walk up my path, the good ones knock on the window as they go past so I can get to my door.

I won't hear a word against my Hermes courier - always the same retired gentleman. He knows me by name now and if I am out, he leaves the goods in the private place I have nominated. Amazon couriers are usually in an awful hurry to fulfil their quotas. I have several times answered the door to find one running through the gateway, leaving a package on the doorstep. I have asked them to leave me a few more seconds to reach the door which they seem to have heeded recently.

From one extreme to another (and none of them acceptable) we have had a large parcel delivered over the road whilst we were in (we also have a knocker, a bell and had left the side gate wide open), but we have also on separate occasions had a delivery of 12 bottles of wine just left on the front doorstep and a bouquet of flowers just left when we were out!

I feel much better now I know it is not just me. Our old postman was lovely but now we don't seem to get the same one for more than a couple of weeks.
This morning at the sorting office I got a very sour faced man who
'could not understand me'- I'd only said Good Morning-so there was no point having a moan. I did however get my parcel after a very long wait while he rummaged through bags & bags of parcels.
It makes sense that they are leaving pre- written notes rather ring of they are so pressured to get rounds done but our guy does come in a van so he could bring things.
Our regular delivery people for internet purchases (Amazon, Hermes etc.)are very good indeed & always happy & cheerful.
I shall just continue to try & avoid using companies who use Royal Mail.
However the dress in my parcel was very nice & I shall keep it. I'd like to order more from this company but put off by this experience- it came from Germany so no point ringing them up to tell them abut RM.

I can't believe that Juggernaut thinks that Amazon Logistics are impressive. I, too, am an Amazon Prime member and get a lot of stuff from them. However, for each time they actually knock on the door, there will be another when they just leave the parcel on the doorstep. The doorstep is about 2 metres from a busy road, so the parcel is vulnerable. Several times, in bad weather, they have also been soaked through.
Two weeks ago I ordered a couple of things I needed badly - together costing about £50. Two days later, having received nothing, I tracked the parcels online, only to find that they had apparently been handed to me personally at 2.15 the day before - when I was in a hospital bed! I contacted Amazon and they were very obliging. However, they could not replace the goods and so gave me a refund, when I really just wanted my items. Then last Saturday I placed another order, for something fairly basic. Sunday was Mothers Day; there were lots of us here and all the windows were open - we were clearly in. Same thing happened - parcel left on doorstep. Amazon is invaluable to me and I would hate not to be able to use it but I won't put up with this much longer.

I absolutely LOATH Royal Mail! They never admit to faults - it's always you at fault for complaining. You could try complaining officially though, as I say, they are rarely helpful.
A few years ago, we had our identity stolen. This came about when we went away for Christmas and someone redirected our post! I did all sorts, even writing to my MP. All through it, RM insisted they never did anything wrong, despite the fact the the culprit just went in to the post office and asked for our mail to be redirected, with no proof of ID on them!
Not only did the culprit then start opening credit cards in our names, but we lost our Christmas post. It was so traumatic, emotionally, and for a while we were both scared to death everytime we went on holiday in case someone did it again!

I have a lovely blue eyed postman who even posts my letters for me

Not just the Post Office when it comes to poor service.
Courier services? Don't get me started.

My postie is absolutely wonderful, and I think he deserves a medal having to face the horror that is me first thing in the morning, not a pretty sight.

The delivery firms Yodel and Hermes - now they get me irate! Yodel took 4 attempts to deliver some bookcases for me. On 3 occasions they said they'd left a card in my door. Considering that they'd have to get through 2 intercom systems - and I was in each and every time, so would have heard the buzzer... I was not happy!

The number of times we've been in our front room listening for knock on door which doesn't come, but card shoved through. It's really annoying, especially when you've ordered Prime delivery to arrive on Saturday and you have to wait until Monday to go to sorting office. My MIL has said she has the same problem when she's upstairs - by the time she gets doqn, no sign of postie.

I agree with Gillybob and I wonder, is there a way you can arrange for Postie to have another go at delivery? Then it should be at a time when you are expecting it and no excuses for not ringing the doorbell.