Gransnet forums



(30 Posts)
Morgana Wed 12-Jul-17 22:10:53

Just back from holiday to find a letter from taxman. They owe me a refund. HOORAY! However on closer reading I see that I can get money in 5 days if I register on line. ( and I can foresee a gruelling hour doing battle with a government site) or I can wait SIXTY days and they will send it to me!!!!!! Am thinking I shall write and ask for interest on the money...But what do people without access to the net do?

Welshwife Wed 12-Jul-17 22:18:52

I think it is a scam ! I have seen about something like this before. The HMRC do send you a letter and then just post you a cheque separately.

You could look at a previous notification from them to see which office is your tax office and ring them and ask about it to check.

Rigby46 Wed 12-Jul-17 22:21:54

Read this genuine link - it says you can ring them up and they'll send you a cheque within 14 days. It would take a while to register online as you would have to be sent an ID by post anyway

Marydoll Wed 12-Jul-17 22:23:12

I think you can go onto the Gateway site and check your tax status.You have to register first. it's a bit of a fact! Maybe an idea to check. Please don't use the link you received, just in case.

Coolgran65 Wed 12-Jul-17 22:25:59

I got the taxman letter about registering on line for my tax rebate. I was expecting the rebate and knew exactly how much it would be.
Registraton was simple and my tax refund was in my bank account within two days.

Marydoll Wed 12-Jul-17 22:26:55

I had tax problem and was able to register on Govt Gateway online without needing an ID by post. I was then able to check how much I owed.☹️

Iam64 Wed 12-Jul-17 22:29:02

I found an email in my junk mail box that claimed to be from HMRC. It said I was due a refund and to click on the box. I don't see how I can be due a refund and feel sure HMRC would send me a letter. In fact, I can't recall ever giving HMRC my email address. I deleted it.

cornergran Wed 12-Jul-17 22:56:21

Same as coolgran, easy to register and not a scam. Maybe check it out via accessing the site direct? Be a shame to wait when you don't need to.

Nelliemoser Wed 12-Jul-17 23:20:20

I don't think HMRC ever emails anyone about such things. They use letters.

Morgana Wed 12-Jul-17 23:23:13

Thanks for advice but I don't see why there would be a sixty day wait. Isn't this just a case of forcing us to use the Net? I don't like to do anything financial on line.

harrigran Wed 12-Jul-17 23:34:40

In all my life I have never been given a refund from the taxman, usually they just adjust your code surely. Be wary, I have had three phone calls and an email today, all scams.

Rigby46 Thu 13-Jul-17 00:01:13

The link I posted said that if you rang them they would send the cheque within 14 days - the 60 days is if you do nothing

Rigby46 Thu 13-Jul-17 00:05:37

If you do your tax online, HMRC do email you but only to say that there is a message for you and you have to log in to read it.

Rigby46 Thu 13-Jul-17 00:07:40

I thought your code was only adjusted to collect unpaid tax from you.

cornergran Thu 13-Jul-17 02:37:26

Over the years I have had several tax refunds, all were paid via a cheque. If tax is owed the tax payer can choose whether to pay in a lump sum or via a change to tax code. There's a box on the tax return to indicate preference.

yggdrasil Thu 13-Jul-17 07:36:59

Unbelievable is right. This has all the hallmarks of a scam.
Have a look at

Auntieflo Thu 13-Jul-17 07:52:53

I was another sceptic when I received such a letter, but it turned out to be genuine. Also I have received a couple of fairly decent tax refunds in the past.

Maggiemaybe Thu 13-Jul-17 08:16:29

My DS had a similar letter last year and despite my misgivings it was genuine. The emails are always fake. I had a tax rebate last year, as did DH, but they just arrived as cheques with covering letters - no prior notice.

Oriel Thu 13-Jul-17 09:13:35

Morgana it's very quick and easy to register on the government gateway site online.

Oriel Thu 13-Jul-17 09:16:40

Posted too soon!

If you don't want to register online you can request a cheque which you'll receive in 14 days.

GrandmaMoira Thu 13-Jul-17 10:47:54

It would probably be easier to register on line than to phone. In my experience you have to hang on for around an hour to get through to speak to someone. It took me a long time after I retired to get them to stop taking too much tax, they definitely didn't send my refund until I kept chasing.

LadyGracie Thu 13-Jul-17 14:55:57

I claimed mine online using my gateway number and my refund was in the bank within days.

CassieJ Thu 13-Jul-17 15:56:52

I had a letter a month or so ago. it's not a scam. HMRC don't email you, but they will send a letter.
It's a bit of a phaff to do it online, but it does work. I did it and got money in my account within 5 days
I got £30 back.

NanTheWiser Thu 13-Jul-17 17:59:53

The emails are usually scammers so don't click any links within them - contact HMRC by phone to check if it's genuine.

kwest Thu 13-Jul-17 21:38:16

Perhaps HMRC could clarify their procedures regarding rebates on this site?