It would help, though, wouldn’t it, if people who are fit and able would try to help themselves instead of clogging up the helplines? This would leave both lines and engineers free for emergencies like yours, OldMeg, and for those who really need help. The vast majority of boiler “breakdowns” were just because of frozen pipes, but I know from our local Facebook group that people half my age have got an engineer out to put that kettle on for them (“and he only charged £50!” ). On the One Show yesterday they were following an engineer round, praising him to the skies for pouring warm water over pipes. Mine’s been frozen three times now, btw - I’m starting to harbour murderous thoughts of hitting it with a hammer.
Recommendations please, for a stopover on the way to Loch Tay