I was at a Supermarket today. I was about to start checking out which I noticed a teenage girl in school uniform. I know that school. Anyway she was lalking to the lady who seemed to be with her. This school girl was swearing profusely and criticising the lady. Their progress at the self check out was slow. I then saw that the lady had arm crutches and the schoolgirl who was swearing and complaining about the slow progress was not helping and the lady with the crutches had to lift her shopping out of the trolley on to the belt then pass everything through the scanner and fill her bags. Meanwhile the teenage girl in school uniform did nothing useful. I continued to watch from a distance after I finished checking out.
I watched them making their way out to the car park. The teenage girl was complaining now about putting the trolley in the trolley park. The lady was parked in the Disabled Spaces. I watched all this and felt so ashamed that I didnt have the courage to speak out that the teenage girl's conduct was disgraceful.
I thought I really should do something about this as I do have expereince. I researched out council on line and made a call to their office. I was told that despite me reporting this there was no role for Social Work in the situation. The lady with the arm crutches is an adult and unless she reports it herself Social Work there is nothing they can do. Yet they say on their website that "If you are worried that you or someone you know is being harmed, is suffering from neglect, or is being abused, it is important to tell someone. Your report will be treated in confidence. Everyone has a right to be safe. ......If you know or suspect that an adult is being harmed then you need to report your concerns. Dont assume that someone else has already reported it. The person being harmed or neglected may not be able to report it themselves. Remember the person who did this may be doing it to others too."
Despite all this being on the Council's Social Services page clearly I was not going to get anywhere with the person that I spoke to.
It is no wonder older people and disabled people are so abused by family as well as strangers if this is the attitude of those tasked (and paid) to protect vulnerable adults.
Aibu to think that there should be a better adult protection procedure that someone saying there is "no role for Social Work" while their website says differently (or so I think from what they have written),
Also do you have any suggestions what other routes I could take.
westerlywind Wed 19-Sep-18 21:49:09
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