I received a letter from the surgery to attend for a repeat of a kidney function blood test with the practice nurse. Online booking is for doctors' appointments only.
I tried at various times during the day to be told I was number 4 in the queue but I decided to hang on this last time. I was number 5 in the queue at the start and it took 28 minutes for them to answer. Apart from the cost, it made me very cross although I knew it wasn't the girl's fault so I didn't complain to her. AIBU to think that is normal/unacceptable?
Do I need to like them all? - son's wives
Telling a child 'no' - parenting
She thinks he has a problem - alcohol