I received a letter from the surgery to attend for a repeat of a kidney function blood test with the practice nurse. Online booking is for doctors' appointments only.
I tried at various times during the day to be told I was number 4 in the queue but I decided to hang on this last time. I was number 5 in the queue at the start and it took 28 minutes for them to answer. Apart from the cost, it made me very cross although I knew it wasn't the girl's fault so I didn't complain to her. AIBU to think that is normal/unacceptable?
Saving running away money - 'leaving fund'
What loutish behaviour - Boris manspreading
I'm uglier than yesterday - I'm aghast