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AIBU

Ive noticed shoppers starting to become a little more aggressive

(84 Posts)
bikergran Mon 20-Apr-20 07:14:36

Up to the last week or so most have been pretty tolerant (almost more friendly) but this last week 10 days I noticed in the Supermarket I work in, shoppers are getting a bit agitated at other shoppers.

We have a one way and queing system,
some shoppers don't adhere to the one way and just either don't see the arrows or blatantly ignore them causing friction between customers.There has been a few heated rows latley.

Also we let NHS workers sort of jump the que if you will so long as they have their ID.

The mutterings and comments from other shoppers queuing also leads to remarks and confrontations.

Customers will say to me "there's a right dong dong going on over there"

Are people becoming frustrated now!

I had three older males in last week (presumed they were pensioners as they looked of that age) or older.

All three were very impatient, the third one was verbally aggresive and when asked if he would moved away from the area so I could sort the problem on the screen out, he said " Look luv if wer'e going to get it were going to get it"! I said well I dont want it thank you! a superviser came over had a stern word with him, but he was still obnoxious.hmm

Riggie Mon 20-Apr-20 15:03:54

Fiachna I ended up putting in an online order to Boots because I'd heard they were restricting items. In fact when I went in for a prescription there apleared to be no restrictions at all!!

Eloethan Mon 20-Apr-20 15:10:01

My friend, who has asthma and who has been hospitalised on some occasions during severe attacks, pointed out to a young man that he was not abiding by the arrow one-way system at the supermarket. He told her to fuck off and added that he would give her a slap. When she told a member of staff at the self-service area, she just shrugged her shoulders.

I think perhaps the stress of living under certain restrictions is getting to some people. That is understandable, but that sort of behaviour is not.

Personally, I haven't experienced this sort of rudeness. Most people I come across are very nice.

lovebeigecardigans1955 Mon 20-Apr-20 15:16:55

Love the cat in the queue, Nona4ever - I saw that photo somewhere else and some wag put a caption along the lines of 'this shop asks that you do not send your cat out shopping for you', which made me laugh.
I've found that some people are obeying the rules and some are not. There's always the odd one, isn't there?

Bellocchild Mon 20-Apr-20 15:32:14

We are both over 70 with health issues, but not bad enough to shield. We tried the pensioner slot at our local Sainsburys once, and decided not to bother again: it was manic. We now shop after lunch and find full shelves, short queues, and exemplary behaviour. The manager says cheerfully that it is always more civilised later in the day. We have tried online, too, at Sainsbury's invitation, but gave up because so many ordered items don't arrive on the day as a result of stock problems.

cupcake1 Mon 20-Apr-20 15:57:49

I went into Tesco last week, all very orderly and (mostly) people inside the store were tolerant and kept their distance but there are always the odd few who think they can barge through anything or anyone. To my utter surprise when I was reaching up to get a couple of bottles of wine a young lad shopping with his girlfriend/wife leant right over me picked up the bottles and handed them to me ! I was so shocked I could only mutter thank you!! This probably wouldn’t have happened under normal circumstances! I’ve been living on edge since wondering if he’s infected me. Paranoia has definitely got the better of me!!

Hetty58 Mon 20-Apr-20 15:58:40

I'm just amazed that so many people are still going to the shops. Club together with neighbours and have shared deliveries - or at least click and collect. It's so much safer to keep away from other people!

bikergran Mon 20-Apr-20 16:28:15

Well Ive arrived home unscatheed today smile just one customer tutting about the next customer in line not standing exactly behind the black line.

But....what was different today for some unknown reason were lots of children in, various ages, in fact I thought had there been an announcement on the news that things had moved on.

Some seem to have two adults with them and it was like a family outing, I was quite surprised as people had been advised not! to bring children in, but then if your a single parent, need to shop, but no one to look after children then not a lot of choice. But we have had no children in at all this last few weeks. But today was a different story.

RosesAreRed21 Mon 20-Apr-20 16:50:05

This isn’t quite the same but I work in a care home for the disabled - all are in wheelchairs and quite a few have had meltdowns over the past week. They have been isolating for 5 weeks now and just being told it’s at least another 3 has just tipped some over the edge.

AGAA4 Mon 20-Apr-20 17:02:59

Managed to get an online order today. I had hardly any food left and was bracing myself to go to the supermarket. I think I would be considered a risk if I caught CV19 so am glad that for now I don't have to go.

Albangirl14 Mon 20-Apr-20 17:19:07

I have been thinking about shop assistants and how many of them have been ill or worse with this virus. I have seen reports about Bus Drivers and Postal staff but no mention of shop staff who are doing a great job in my opinion.

Sawsage2 Mon 20-Apr-20 17:42:23

Nona4ever Haha love the patient cat ?

Shazmo24 Mon 20-Apr-20 17:42:56

I went to my local Tesco Extra store today for the first time since lockdown. Have to say was very impressed with the staff, way the store was laid out etc. There were some of the usual idiots who were going the wrong way down the wrong but I expect that they usually do that with car parks etc anyway.
I did say as they went past they they obviously can't see or gave them the "death stare". Knowing that it is quite well organised gives me more confidence to go again when necessary

Grandmama Mon 20-Apr-20 18:57:02

I've been getting to my Waitrose for opening time. Sometimes a very long queue, out of the car park and down the street but whenever I've been there I have never seen any poor behaviour in the queue or in the shop.

Calendargirl Mon 20-Apr-20 19:01:13

Why are you amazed that people are still going to the shops Hetty58?

Many cannot get online deliveries, even sharing with neighbours, and click and collect is not available in many places. I read that someone was driving 50 miles to get their click and collect, can that be right? Hardly essential journey.

Longdistancegrnny Tue 21-Apr-20 00:20:03

Being relatively young (mid 60s!) I am happy to walk to town and queue at my usual supermarket - especially when the sun is shining, and I have done some shopping for others who for various reasons could not get out. All has been fairly well disciplined so far, and shelves reasonably well stocked. When I have finished I phone my husband and he comes down in the car to collect me and help deliver the various shopping bags. Whilst I was waiting for him the other day an elderly lady started chatting to me - pointing out the queue. I told her that there was a special time for older people to shop but she said she couldn't get up that early! Then she muttered something about not wanting to queue, and I turned round to see her walk as bold as brass through the queue, collect a trolley, and walk straight in through the exit door - no-one challenged her! Good luck to her - but I am not sure I would have been happy if I had been waiting in the queue for 40 mins or so and she just sailed in! In our local area local churches and charities have got together and are happily doing shopping for vulnerable or shielding people and delivering it to their doors, as well as picking up prescriptions etc. so there is really no need for elderly or vulnerable people to struggle with shopping.

Calendargirl Tue 21-Apr-20 08:01:55

Longdistancegranny

What a cheek some have! She would not have been able to do that at our Tesco, the queue is carefully managed, exit is separate to the entrance, and trolleys are handed out by staff after having been cleaned.

It is often older people who seem to have no concept of queueing, social distancing and just following guidelines really.

What have they all got to do when they get home that is so urgent?.

Keeper1 Tue 21-Apr-20 10:33:16

I feel so fortunate as I live in a small village and since this started I haven’t been near a a town or a large supermarket. I have been shopping in local villages and their shops have not had any shortages to speak of. They have always offered home deliveries too.

Toadinthehole Tue 21-Apr-20 12:23:17

Yes, Calendargirl. We have click and collect, if you want to do a 40 minute journey at 2am! I think I’d be unsafe in other ways then. I’m actually going to go back to shopping in the afternoon , starting today. I’ve done this for years as it’s always more civilised at that time, but couldn’t do it when I had to pick children up from school. I think our Sainsbury’s are very good generally, apart from the glitch I spoke of up thread. I always prefer to shop myself if I can, and hopefully will be better later in the day. I’ll see. I don’t go in small corner type shops, as in my experience, they’re too busy.

BelindaB Tue 21-Apr-20 14:32:46

Just this morning - and for the first time in my long life - I have raised my voice to a supermarket worker. Sainsbury's in West End Lane, N.London. I went in for a loaf of fresh bread. Could'nt see any. On my way out, saw 3 (full) bread pallets (the large brown plastic ones) on the floor by the door. Asked if the bread was just being delivered. This chap said yes and if I wanted one, to help myself. I am 73, disabled and use a walking stick so could not move the top one. I asked him for help and he came over and lifted a corner, asking me what I wanted. I said ideally, thier own brand or Hovis wholemeal. He pointed to another brand and said that was all they had. I thanked him and said no, I'd tried it in the past and didn't like it. He then became very indignant and started to yell at me!

Didn't I know what was going on in the world? I should read the newspaper more often and buy the bread and be grateful there was anything at all available...!!!!!

At which point I completely lost it and bellowed back that if it had got so bad that I was being bullied into buying something I didn't want, just so I could go home and throw it away, I'd shop elsewhere! I also called him a stupid man.

I am not proud of losing my temper and won't be using that store again. Ever.

Toadinthehole Tue 21-Apr-20 16:22:02

That’s deplorable BelindaB. How awful, I hope you reported him. Just because we have an emergency, doesn’t mean we have to eat what we don’t like, unless we’re on the bones of our backsides, and there’s a choice between eating it or dying. At the moment, I don’t think we’re quite there yet, and you’ve been thoughtful enough to leave it for someone who DOES like it. My shopping experience this afternoon was much better than it’s been in the mornings, and I’ll stick to it from now on.

GabriellaG54 Tue 21-Apr-20 21:05:05

Waitrose and M&S have staff who sanitise the trolleys and keep the recently 'used' ones separate until they've been cleaned. Likewise Tesco. I've not heard or seen any arguments or aggression at all, inside or out side those shops. It's a civil area.

GabriellaG54 Tue 21-Apr-20 21:21:28

Shops don't prosecute unless it's more than £200 and as it happened on store premises it will be up to the store.
As you were reimbursed and compensated at the time, you will not be awarded anything as you lost nothing.

GabriellaG54 Tue 21-Apr-20 21:32:33

icanhandthemback
It's a pity that the posters on the jogger thread don't have your slant on it.
They are giving no thought to the fact that joggers and cyclists may well have hidden disabilities.

GabriellaG54 Tue 21-Apr-20 21:43:26

Bijou
I quite understand and that is why I can't fathom the complaints in almost all the threads here, about food, queues, medicine, not seeing family or going out etc.
Compared to your story, we've never had it so good. Men were away at war for years. Whole towns were bombed. Some people lost everything. We can't even make 3 weeks without moaning.

Purpledaffodil Wed 22-Apr-20 07:03:08

Can I add my thanks to Bijou ? Her experiences of 1946/47 really put our whinging to shame. DH was born in October 46 and rememberers his mother saying how tough it was that winter. flowers to Bijou.