Sometimes they do!
I used to have long hair that was both very fine, and very thick (as in loads of it.)
Hairdressers were a nightmare since however much I asked them not to, they would rub it so much when washing that it’d go into a million knots and I’d then have to de-tangle it myself, or else have them painfully tearing it out by the roots.
But just once, near MiL’s house, I went to a salon where the male owner took one look - even from several feet away - and said to the shampoo girl, ‘Don’t rub that hair! It’ll go into a million knots.’
I was so grateful to him.
Passports not in the drawer I always keep them in. Turning the place upside down.