You may have a point Polarbear. Although it would be news to many of them, men do not know everything. Nor do they have to cling to the remote like it’s a bodily appendage. If manufacturers made them in the shape of a clothes iron they might be less likely to.
Smart devices are intuitive and women are perfectly capable of setting them up*. However, adding a Sky receiver into the mix can complicate things. From what Trisha has written, I’m assuming that that they have separate Now and Sky services although the two are owned by Sky and offer broadly similar content including Sky Sports channels - one without a contract and one with. Otherwise I can’t think why the tech problem as described exists.
*Smart TVs aren’t difficult to set up. Initially, you need to enter the password for your WiFi router to connect the devices and then activate the different apps which can easily be done from your laptop, tablet or phone - just follow the onscreen instructions. Each will say something like … go to www.itv.com/activate and enter this code … Have your laptop, tablet or Smartphone alongside and it’s easy.
The set will come with preset screen icons for many of the most popular apps: Netflix, Amazon Prime, BBC, ITV etc but they still have to be activated to access streamed content. There are many, many more services offered under the Apps option so that you can curate your own viewing preferences. Some are free, some are subscription. You need to figure out what suits you.
I don’t understand what footballhead has done if vision and sound quality is so poor. After all, the sound must be coming either from the TV speakers or a separate soundbar if, as is often the case, integrated TV speakers are poor. In addition to what I said in my earlier post, also investigate the Settings button on the TV remote to make sure vision and sound is set to how you wish to watch and listen.
I agree with vegansrock and FannyCornforth. There is more than one issue here and if the man is hogging the TV watching sport much of the time, then a second TV (set up herself) is a way to go. I haven’t looked too far (or compared) but see that Now’s Sports package is £34 a month so over £400 a year. Half of that or a little over will buy a perfectly decent second Smart TV.