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What is a reasonable minimum spend for an online grocery delivery??

(123 Posts)
Elegran Sat 20-Apr-24 08:45:12

Tesco's is £50 - if your total is any less than that, you pay an extra £5 on your bill.

Ocado's is £40 (but their prices are higher to start with - and for their "Special offer" of a discount on your first order the minimum spend is £60)

kittylester Fri 26-Apr-24 08:48:38

Port Salut is my cheese of choice for Tartiflette Doodle. And loads of cornicing.

V3ra Thu 25-Apr-24 22:58:25

Their wine offers are very good so there are always several bottles of the (purely medicinal) Argentinian Malbec that was recommended to help with DH's macular degeneration...

Wait... what?? Is this a serious statement gulligranny???
🍷🤞🍷🤞

Daddima Thu 25-Apr-24 17:46:47

nipsmum

When I started using Tesco deliveries over 20 years ago I was paid monthly, so it made sense to order monthly. Now my pension is paid monthly and I still order from Tesco monthly. I generally go over the minimum spend by doing this, and I've never had to pay for my delivery.

Can I ask how you manage to get a free Tesco delivery?

gulligranny Thu 25-Apr-24 17:22:27

I use Tesco's delivery service probably once a month and find no trouble in reaching (and even doubling) the minimum charge! Their wine offers are very good so there are always several bottles of the (purely medicinal) Argentinian Malbec that was recommended to help with DH's macular degeneration, and I usually stock up with frozen veg and the heavy stuff it's not really possible to carry myself now.

The delivery drivers are without exception lovely and helpful, and I think £5 delivery charge is acceptable.

Doodledog Thu 25-Apr-24 17:12:21

He got some Port Salut, which will do instead (we're having tartiflette). I've managed with what Mr D got and what was in the fridge. I was going to serve garlic bread, but forgot to ask for any, and I have no suitable bread to make my own. We'll have salad and cornichons. It'll be fine grin.

NotSpaghetti Thu 25-Apr-24 15:05:05

Yesco and Waitrose both sell it here Doodle.

keepcalmandcavachon Thu 25-Apr-24 13:15:11

Thanks, Jaxjacky. I'll see what Mr D has got when he gets back.

Oh Doodledog! Could be less 'pot-luck supper' and more like 'hard-luck supper'grin

Doodledog Thu 25-Apr-24 12:11:51

Thanks, Jaxjacky. I'll see what Mr D has got when he gets back.

Sainsbury's have emailed to say they are issuing a £20 voucher, and their main FB page is buzzing with furious customers' complaints. Something must have happened centrally, but they really need to sort their communications out.

Jaxjacky Thu 25-Apr-24 12:06:57

It’s not the point Doodledog but if you quickly register with Tesco (if they deliver to you) you could get a Whoosh delivery in about 20 minutes, keep the detail for a refund from Sainsbury’s.

Doodledog Thu 25-Apr-24 11:48:57

Someone has posted on the main Sainsbury's FB page and been told that there are no deliveries today.

Why couldn't someone on my local one let me know that in answer to my post, or someone answer the phone on their helpline? I don't know what's happened, but it's maddening.

Doodledog Thu 25-Apr-24 11:34:02

I have had groceries delivered for over 20 years, and am usually very happy with it, but today I am livid. I have people round tonight, and placed an order to arrive between 9.30 and 10.30 with food and wine for the party. It hasn't arrived. Usually you get an email telling you of any substitutions but I didn't get that either, so I suspect it is not coming.

I tried to ring them (Sainsbury's) to query the order, but got cut off the phone twice, before getting to speak to anyone. I tried contacting them on Messenger, but was sent round in circles, again before getting to speak to anyone. I posted on their FB page, but there is no way to do that without going a thread they have started, and so far my comments have been ignored.

Mr Dog has gone to the local shop to see if he can get some of the items, but I doubt they'll stock Rebochlon for instance, and I think there is going to have to be a lot of thinking on my feet to put together a meal for guests with what he can get.

I can understand a driver being off sick, or things going wrong, but it is not acceptable to leave customers stranded like this, and to have such inefficient communication channels. I am very annoyed, and if I ever get to speak to someone will make that clear.

nipsmum Thu 25-Apr-24 11:16:36

When I started using Tesco deliveries over 20 years ago I was paid monthly, so it made sense to order monthly. Now my pension is paid monthly and I still order from Tesco monthly. I generally go over the minimum spend by doing this, and I've never had to pay for my delivery.

biglouis Wed 24-Apr-24 21:38:17

Most of the Tesco drivers are very friendly and helpful and I tend to get the same ones. They come up the garden to my kitched door but I dont expect them to come in and unload onto the work top. My kitchen is very small.

I have a fold out trolly/table at which I sit. I pack the groceries into one bag and they do the other. Anything which wont fit goes onto the underneath. Once they have gone I use the table top to sort out the items then wheel it straight over to the fridge/freezer. So I dont have to stand or bend down too much. I have everything worked out with military precision as befits my planner mindset.

spottysocks Tue 23-Apr-24 18:55:55

I have a Sainsbury's mid week pass on a monthly rolling contract which is amazing value when you think that someone has to pick, pack and deliver our shopping. As other posters have mentioned, the minimum basket spend is £40. I also shop later in the week to buy fresh fruit and vegetables.

cc Tue 23-Apr-24 14:29:25

Mojack26

Hate online shopping for groceries as they just pick 1st fresh thing off shelf! Got so many use by dates up the following day...for fresh fruit, milk etc. Only did it after recovering from HA and during Covid and it was a needs must. Sainsbury was £40 then during Covid

It works much better when they use a warehouse rather than taking goods from the shelves. Ocado and Morrisons both use warehouses. I know that I have far more short dates and substitutions when I use Tesco or Waitrose.

cc Tue 23-Apr-24 14:26:50

biglouis

I dont know what I would do without my Tesco delivery as a disabled non driver. There are no shops anywhere near here (leafy suburb).

Tesco were very helpful to me when I had difficulty getting a slot in the pandemic. I had used the service for years and was getting pushed out by new customers which is obviously wrong. I wrote to the CEO and had a response within hours asking for my log in script and clubcard number so they could identify me as an existing customer. They then arranged priority slots. When I had tried Asda as an alternative I got no help and just a boiler plate response.

I use the delivery saver (season ticket) so I do save on charges and I also use their loyalty card. So I get a nice cashback or discount coupon every couple of months.

I dont see any practical way they could make the delivery charge lower for single people (or single pensioners) as dishonest families would simply find a way to manipulate it. Its just another way in which single people subsidise the rest of society.

Both Ocado and Waitrose gave us priority bookings during Covid because of my husband's health.
I used to use them for alternate shops as so many goods were out of stock. I think that supermarkets were really very helpful duing the pandemic.

cc Tue 23-Apr-24 14:17:40

Elegran

Ocado sell and deliver stuff from Morrisons and Marks and Spencers, so if you already use Morrisons you could also buy stuff from M&S in the same order - that could be useful.

Although Ocado deliver M&S goods and organise Morrisons deliveries I don't think that you can combine the two,

cc Tue 23-Apr-24 14:14:53

Elegran

Tesco's is £50 - if your total is any less than that, you pay an extra £5 on your bill.

Ocado's is £40 (but their prices are higher to start with - and for their "Special offer" of a discount on your first order the minimum spend is £60)

I use Ocado, they price match quite a few products with Tesco but with their special offers I'm usually cheaper than Tesco anyway. I don't often spend more than £60 unless there is something on offer that I can store for future use,
I use a "Smart Pass" so my deliveries are cheaper and I also get extra discounts on some products.

janestheone Tue 23-Apr-24 14:05:24

I use the Co-op, which has a £15 minimum. They also charge about £7.50 on top in case of more expensive substitutions, which they knock off once the order has been picked. I’m happy with them, except that they bring the stuff in plastic carrier bags, and charge for them. I’ve raised that with their HQ

Daddima Tue 23-Apr-24 13:32:04

Whiff

Started having Sainsbury's delivery in 2003 when my husband had terminal cancer and had it weekly. After he died and the children left home . I have a delivery every 6 weeks still do. You need to spend minimum £40 and delivery costs £4-4.50 delivery slots are every hour. So I stock up on things plus because of my nectar card get some prices at a cheaper price. I do a top up shop which is usually just veg every 2-3 weeks if I need it but have to have a taxi home or if only a few things I use my back pack.

The drivers are lovely and have a chat while I put the things into my bags . They always offer to help.

It's so easy to order online . I don't drive and born disabled. But doesn't mean incapable.

I do most of my shopping on line as it's easier than trawling through shops especially if my pain levels are high and my mobility is bad.

But I still love going out on the bus and local trains . I live in the north west and women and men get free bus / local train pass once you are 60.

I do all my shopping online clothes ,presents ,cards etc.

I’m amazed at how many delivery drivers will stand back and watch while I pack ( mostly the younger ones, I have to say), so they don’t get a tip from the wee dish of coins by the door! A good few months ago one driver said he’d take the things into the kitchen, and when I asked if that was allowed now, he said it had been allowed for ages, but a lot chose to ignore it.

Lilyflower Tue 23-Apr-24 13:07:04

I never have any problem getting to Tesco's £50 minimum for two of us with inflation running as it is. If I did I'd add a non perishable item for stock. I always email the dear offspring before I order to see if they have anything they want to add and the DD will always do the same for me.

dragonfly46 Tue 23-Apr-24 12:21:02

I too use Ocado. Minimum spend is £40, as others have said there is a refund if the shop comes to more than Tescos and there is a 5p refund on returned bags. There is a huge selection of products including M&S and they all come straight from the warehouse not the shop floor so good dates.

Tuckshop Tue 23-Apr-24 12:03:48

The minimum in Sainsbury's is £40

RunaroundSue Tue 23-Apr-24 11:30:08

I live alone so do online shopping as I don't have a supermarket or small shops near me where I can pop in every few days and pick up a few bits and pieces. I find that filling my basket to the minimum charge is difficult especially when all I want is fresh food such as salad, fruit, yogurts etc. I am now starting to do an online shop every two weeks and hope my fresh food lasts that long. It would be okay if I had my family living nearby to take me with them when they do their shopping but I don't, so I will see how shopping every two weeks works out.

Elusivebutterfly Tue 23-Apr-24 11:26:44

Iceland has free delivery if you spend over £40, which is better than most supermarkets. They have a "small basket fee" for between £25 and £40 which I think is £2,which again is less than others. They even do same day delivery for £2.50.