Theatre tickets grief!

Absolutely agree, if I see I have to book through EventBrite I often decide not to bother.

If you had a smart phone it's easy.
I use Wallet all the time. I often buy Theatre tickets for my son..
They are Automatically sent to my wallet. I just open up, screen shoot them and wizz them across via Wotsapp to him. Think you can send direct as well.
Most tickets are either QR code or bar code now.
Glad you enjoyed the talk shame you had so much grief.

I need a young person

What a nightmare. We went to a sporting event the other day. We always book our tickets in advance and collect them on the way in. For some reason they weren’t there but one of the ladies at the gate knows us and sorted it out for us. She thinks we’d ticked the wrong box when ordering them. Annoyingly she has recently been moved to another area because she’s too friendly and chatty with the customers. What is wrong with management of some places. It’s people like her that make us return year after year. Don’t get me started on the minefield that is car parking these days which imo loses a lot of revenue for shops etc because people are so scared of getting a parking fine or ending up in a bus lane.

Get a smartphone asap and find someone to help you use it - if I can use one trust me you will be able to too. Putting tickets etc in your wallet is amazingly easy.
I use my smartphone for almost everything (ordering food/clothes etc, read the news, Google anything you want, love doing this) - don’t need a laptop etc. Although I also have a Kindle.

Surely your daughter knew you had an old phone so wouldn’t be able to access what you needed to enter.

Whatever happened to choice?
You shouldn’t have to have a Smartphone, to able to do the things you enjoy

Yes indeed, I agree wholeheartedly. My central heating wasn't working, well no hot water. It was nigh impossible to get through to my insurer, I could only contact them with a smart phone. I am 84 years old and all this tech stuff is beyond me.

Parking😡 particularly on the street is an absolute nightmare.

Brighton has pay by app only. It drives me insane, and I have yet to use it successfully. I sit in the car - waiting for DH and his hospital appointment trying for up to two hours to successfully pay. Haven’t yet achieved it, but so far haven’t yet been approached by a parking bod.

I now only go to the theatre if there is something really worthwhile, as it has got so expensive. We used to go really regularly but no longer - although to be fair there isn’t too much I’m interested in recently. There is a lot of tribute things and evenings with…..
I enjoy a good play, but have learned that unless they are reasonably well known actors it is often very mediocre.

We are lucky in so far as we live close to Brighton’s theatre royal and Chichester festival - both reasonable venues.

Oh! And paying for it😄😄 last time was straightforward - picked tickets up at box office.

I much prefer real paper type tickets for everything.

Unfortunately, they are a rarity.

My Dd sent me E tickets for a theatre show via her smartphone.
But when I tried to access them on my phone, I couldn’t find the blasted things, I got very stressed out and had to find the box office to try and sort it out.
The whole debacle put a damper on the occasion and neither me or my partner were able to enjoy the show.

petra

Surely your daughter knew you had an old phone so wouldn’t be able to access what you needed to enter.

I really don't like this as an answer.
Quite often I get told 'can't your friends / neighbours / family to help you'
I'm not that old! My family live 100s of miles away.
But every company / service has their own website that you have to create an account and navigate.
My council have underground containers to where I have to take certain items. I physically can't so get told 'can't you ask a friend / neighbour ... No! I have to pay someone.
I don't want to have to continualy ask for help! I save that for emergencies.
Services, accounts save these companies or organisations money and they expect us to meet the shortfall.

If you don't conform to a narrow standard there is no help.

Have no one nearby that I can ask for help. Most neighbours are elder & disabled like I am. We all struggle even with Assisted collections for bins. Just something that we have to find a way around as we get older. Not complaining about age, as I’ve said many times it certainly beats the alternative!

Everything is Apps and technology these days. I think I'm tech savvy but nothing is straightforward. My local hospital has a new parking payment system and as I have a Blue badge I'm grateful it's free, but the registering of my car on their online system was mindboggling. It took me ages.

Similar experience here. We were gifted Peter Kay tickets and thought our tickets were OK. However when we got there my husband couldn't download them. We tried for an hour and had to leave the venue. We didn't have an email because the tickets were a Christmas gift. I was close to tears. We actually bought two more tickets for the next night and at first tried to get a refund from ticketmaster. In the end we gave up.

Colls
i really don’t like your answer
Not that I’m bothered but feel free to report me.

missdeke

Everything is Apps and technology these days. I think I'm tech savvy but nothing is straightforward. My local hospital has a new parking payment system and as I have a Blue badge I'm grateful it's free, but the registering of my car on their online system was mindboggling. It took me ages.

missdeke
Your not alone Re hospital parking 😱
We have a joke that they give it a while so you get to know the system then change it again 🤬

I was given theatre tickets in the firm of a gift voucher. I only noticed a few says beforehand they could not be used for entry. I phoned the theatre and explained and was tokd to just bring the whole paperwork along eg paper showing email of who had purchased and message forwarding to me. I was admitted no problem.

Even my very tech savvy daughters get caught out. One recently, when a ticketing app did a major upgrade that didn’t transfer her booked tickets across. She had to go through her emails to find bookings and reload the tickets. She probably goes to an event of some sort at least once a week so there were quite a lot.
Some platforms make it easy to transfer tickets. Others actively block transfers to minimise reselling. So it’s not stress free even with all the tech.
I do use my smartphone for all of this. But they are complex devices, and bring their own stresses, with worries about battery levels and signal strength.
And expensive. I’m going to have to replace mine shortly as it is running out of capacity for all of the apps I am using and can’t think I’ll get much change from £300.
I find box office staff unfailing helpful, but door staff are often the opposite

If you are not smart phone savvy and your lovely Dc or Dgc get you tickets get them to print out the e tickets and post them to you . Yes it’s 1.70 or second class but surely it’s better than all this stress .
Also you can ring the box office before you go as they are usually very helpful and will help on the night. I love trees but one or two bits of paper won’t hurt . And many libraries or work places will let you print off .

Everything being done on a smart phone is very convenient if you are tech savvy but I get very stresssed about some things. Having to check in for flights using an app on my phone was very stressful. I was flying alone as my family were meeting me abroad after flying from the other end of the country. If I had been travelling from the same airport my offspring would have booked the tickets and had them all on their phones. Thankfully I managed it without having to consult someone else to help, but I checked in at the earliest possible time in case I needed to enlist help.
Like everything else that is moving to online systems some people are being disenfranchised. I still have friends without smartphones and one who has no tech at all. The person who has no tech wanted to attend an event at my church so I booked for her online while booking for myself. It is a weekly course and I now get two copies of every email update! Fortunately nothing essential I need to pass on so far as she doesn't even have a basic phone so I'd have to go round to her house!

My daughter is in her 40's and doesn't have a smart phone either. She booked by phone and they sent an email which she though we could just print.

It’s all gone a bit crazy hasn’t it? When you buy something online you often have to “create an account” just to make the purchase! And so many services now seem to demand an app. I am fairly tech savvy and do have an iPhone. I put my train tickets in my Apple wallet which is very useful. BUT what happens when the technology goes wrong? For instance if your mobile phone is dead and/or there is no signal? I do think we are bombarded with technology on all sides. It’s exhausting. I was watching Ben Fogle’s Scotland’s Sacred Isles on the beeb recently and some of the inhabitants were saying Sunday (or Shabbat if you are Jewish) are days of rest, of contemplation and reflection. No cooking, no shopping and a digital detox. Remember when? Such a good idea. Perhaps we should reinstate the tradition.

All this downloading tickets sends me loopy loo.
Couple of local theatres i go to i do book online ,an option to collect tickets when i go to event ,so i do that(collect on the night)
Have confirmation email of ticket purchase on phone to show proof of purchase.
They usually just ask who i am ,dont even ask to have proof which i find odd.
Of course if you book through Ticketmaster ,entirely different.
My worst experience was i purchased tickets on Viagogo to see The Killers from U.S.A.
Tickets not available any more on Ticketmaster.
Viagogo came up first on Google.
Didnt realise it was a resale site.
2 Tickets for £120.00 .
Pressed confirm purchase ,price Shot up to £400.00!!!!
Could only resell them on viagogo.
Then i read reviews ,how awful site was , people getting scammed as tickets didnt arrive.
I was haveing a panic attack if they would turn up,would i even get in venue, people used viagogo and tickets werent accepted as already had entry.
They did turn up,two days before concert(thankgoodness)
BUT face value was £30.00 each and i had paid £400 for two tickets.
Got to the venue, heart was in my mouth would we get in.
Ive never been so happy to here the ping on the manned entry machine
People never purchase from Viagogo.
Concert was amazeing.
Sorry im off topic just wanted to warn people.
A few months later a work collegue ended up by accident on Viagogo
Same thing happened to her.
If she had told me she was looking for tickets i would have warned her.

I’ve booked a show at our local theatre in November. Me, Dd, gd1 and gd6.
I’m worried as I just have a thingy in my I pad. I can’t print it off s o I’ll just produce my I pad at the theatre.

I hate to think I’ll let the others down if we can’t get in. 🤯