I feel that I have been through the ringer these last few weeks. I have come through the other end now and what I have learnt is, what ever you feel you would like to say, keep your voice low and keep in kind, that has worked for me, the calm voice keeps everyone calm and the kind manner in my voice keeps everybody feeling that they are being treated well and with kindness.
Families!!! who'd have em!! 
anyone else 'age proofing' their homes
Bereavement wipes out everything


