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Where's my missing mail?

(29 Posts)
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NanaandGrampy Wed 03-Feb-16 22:10:45

We have Hermes a lot too. For at least the last 10 years the same elderly gentleman who has always been unfailingly polite and timely.

Sadly he's just retired , we'll miss him.

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Willow500 Wed 03-Feb-16 21:53:46

I get a lot of deliveries and collections but don't think any of them are by Yodel - my personal deliveries are usually be Hermes who are very good. Our local courier is brilliant for business collections and arrives without fail to pick something up - they'll even go to the other end of the country to collect a consignment and deliver it to me.

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Tizliz Wed 03-Feb-16 21:26:57

Here in the Highlands I find most couriers are wonderful. Take things to our house if we are not at work - 12 miles away. Leave notes with their mobile numbers so we can easily rearrange delivery, leave parcels in the garage no problem. Treats for the dogs, always.

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NanaandGrampy Wed 03-Feb-16 21:10:43

Did anyone see this programme about Yodel and how they handle delivering their parcels?

I have seen a plethora of complaints on Twitter not just about the actual delivery but that you can't call them or that the don't seem to care about the losses and damaged deliveries. Also that they say they've tried to deliver when they haven't.

My DD1 works for them as a courier so I know what they pay . So looking at a delivery charge it's easy to work out what profit they make.

My question is have you had a bad experience with a delivery service and would you pay a few pennies more for a better delivery experience? Or have you only had good experiences?

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