Did anyone see this programme about Yodel and how they handle delivering their parcels?
I have seen a plethora of complaints on Twitter not just about the actual delivery but that you can't call them or that the don't seem to care about the losses and damaged deliveries. Also that they say they've tried to deliver when they haven't.
My DD1 works for them as a courier so I know what they pay . So looking at a delivery charge it's easy to work out what profit they make.
My question is have you had a bad experience with a delivery service and would you pay a few pennies more for a better delivery experience? Or have you only had good experiences?
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