I value the idea that Gransnetters respond to each other's posts, though sometimes I find some responses are very hard on the person who started the thread. I've seen posts saying that people have been hurt, and this does not seem in the overall spirit of GN which is friendly and helpful. Not sure what you might do about this, but am sure GN never meant to hurt people, especially when they are feeling very vulnerable. This leads to another idea - in addition to asking for responses from Gransnetters, as you do now, how about having a separate section where someone with appropriate knowledge, understanding, and experience responds to some posts - like an agony aunt in the newspaper? These are always popular in newspapers and magazines and they create a space where the person responding can consult others with specific understanding and knowledge of a particular issue, to give a considered reply. They can also point out other sources of support, which Gransnetters might turn to. If you like this idea, it would be possible to have a regular slot (e.g. once a week) for the 'agony aunt' type of questions, and maybe one for e.g. money, issues about getting older and others. I am not suggesting that any of this would be instead of the regular threads - they are key to GN and its success. The suggestion is to run these specialist threads in parallel to the current regular threads. It would be possible to devise a way to have Gransnetters add their thoughts to these threads, and monitor them to avoid seriously hurtful or inaccurate responses. My experience is that the great majority of responses are in any case helpful, warm and supportive, which is one of the reasons I like GN.