I need to send a parcel to the USA to return goods I bought online. It needs to be tracked and traced so I know that it has been delivered safely.
DH took it to the Post Office yesterday as I've been shielding and they mentioned paying a £20 guarantee. No mention of a customs form which has to be filled in and stuck on the outside of the parcel.
I can't find any information about this "guarantee" on the Royal Mail website. How do I know that this £20 won't end up in the counter clerk's pocket?
If anyone has been through this process please can you please tell me how it worked?
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