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Grandson has used my card for games….?‍♀️

(187 Posts)
Shinamae Thu 30-Dec-21 23:16:18

I gave my nine-year-old grandson a reconditioned iPad for Christmas I also put some games on it for him and did it with my card had a huge discussion about it and the fact that he had better not do anything with my card because I would know and he would be in such trouble. Anyway today I had a text from my bank about unusual activity on my card went to have a look, oh my God I couldn’t believe it, two lots of £34.90,no make that three and several others including one for £89 something. ?‍♀️?‍♀️?‍♀️ I rang the bank and it’s not actually fraudulent but they are going to try and get me my money back they did explain that sometimes these kids get into these games and don’t know they’re racking up a big amount of money till the end of the game. I am annoyed with my grandson but I’m bloody furious with myself,anyway I’ve got to ring the disputes people at my bank tomorrow. I have not seen Oscar yet and when I do I will not rip into him but I will explain how disappointed I am and that I will never buy him anything for his iPad again..

rafichagran Fri 31-Dec-21 15:00:57

tickingbird

^Please please please do not talk to your gs. Please!^

Good grief!!!

Your Granson is 9, my one will be 9 the end of next month, you should speak to your Grandson, he was disobedient and did something he was told not too. No one is perfect, I bought my Grandson a card with a set amount of money on it for his games, I would not give him my bank details.
He is 9 not a baby, and old enough to know right from wrong. He definitely should be spoken too so he knows what he done was not correct.
A lesson learned OP, you made a mistake with the best of intentions.

Oldbat1 Fri 31-Dec-21 14:55:32

I’m sorry you’ve had a steep learning curve. Not the gs at fault definitely the adult. Im not sure why you should have your money refunded but good luck with that one.

Hithere Fri 31-Dec-21 14:37:41

Bibbity

Ditto

Bibbity Fri 31-Dec-21 14:27:25

I'm not angry at all. Just shocked about the completely unnecessary inconvenience! Please take the time to educate yourself better on technology as it's so vital. Especially if you are going to be handing it to a child.

Maggiemaybe Fri 31-Dec-21 13:49:14

Wise advice, Nannan2. I must admit I have left my card details on a couple of sites I use all the time, because I’m a lazy so-and-so. I haven’t had a problem, but it’s probably only a matter of time.

I’m going to take those details off.

Nannan2 Fri 31-Dec-21 13:46:26

I remember when my youngest son was about 12, he had charged up some in- game charges, (£87) that he had thought they were giving him free as 'prizes'- in end bank refunded as a 'one-off' but it just goes to show, even slightly older kids can be duped by this- he genuinely thought these 'pop-ups' they were presenting him with were for free, as they made it look like he had 'won' them.And on some things, as someone already pointed out, you can't remove details till you stop using that completely.

Nannan2 Fri 31-Dec-21 13:37:44

On a slightly differing note- please do check your accounts more thoroughly, i was on my online banking week before xmas to transfer a small amount to my son for something he bought for me while shopping, then i noticed a huge amount had been charged to my card for a food order/ delivery service, (just eat) £150- NOT our order, even between 3 of us we can't eat £150 worth!! And its not somewhere we had from for months- Anyway, bank fraud checked it out and repaid me by following day- and i had to cancel my card & be sent a new one all before xmas, so just be careful about leaving your details on ANYWHERE, as its not only family who can charge to your account, and the bank lady admitted they "dont even know how they do it" - so what chance do we have of knowing.I for one won't be saving my card details in apps anymore.??

Smileless2012 Fri 31-Dec-21 13:28:37

Fingers crossed they do Shinamae. Your GS will I'm sure be horrified and will have had no idea what he's done.

A lesson learned and by posting about it here you've highlighted a potential problem some may not have been aware of, so good for youflowers.

Teacheranne Fri 31-Dec-21 13:23:13

Bibbity

If you search the product you have and add something like "parental controls"
How to make an iPad child safe etc you should be able to read articles or watch YouTube videos. Also make sure no game has any chat function etc

You can set the chat function so that any new friend requests have to be approved with a password. As chatting is very important in some games, my sister set this up for my nephew so she had to approve the requests and made sure she also knew the friend and that it was a genuine school friend. She also contacted the parents of the friend to make sure they were aware of the link. My nephew was not able to make his own friend requests.

This security is still on the machine even though my nephew is now 15, he is still a child and at risk of grooming. I assume my sister will remove it when he is 18!

MissAdventure Fri 31-Dec-21 13:18:09

grin

Shinamae Fri 31-Dec-21 13:17:08

Bibbity

You didn't need to cancel your card with your bank! Just remove it From the device.

Why on earth are you so angry that I’ve cancelled my card ???

Bibbity Fri 31-Dec-21 13:16:18

You didn't need to cancel your card with your bank! Just remove it From the device.

Shinamae Fri 31-Dec-21 13:15:40

Thanks for your helpful comments, some very nice helpful people on here, some others not so much!
My bank have said they can do nothing about it but was on the phone to Apple for about 20 minutes and from what they’re saying they will reimburse me. I will speak to my grandson and I’m quite sure thinking about it that he had no idea what sort of debt he was building up and think he will be horrified when he realises but it is much more my fault and his… again many thanks to the some very nice people on here…???

Shinamae Fri 31-Dec-21 13:09:35

mumofmadboys

Have you cancelled that card with your bank Shinmae?

Yes, the card was cancelled yesterday. ?

Peasblossom Fri 31-Dec-21 10:47:11

Of course you talk to him.

Hell probably say, I didn’t know. Just like you didn’t know till it happened.

It’s called learning from experience.

Quite valuable actually. I got it wrong. I won’t do that again. But hey here we still all are. ? That’s life.

Calistemon Fri 31-Dec-21 10:46:16

Best to always delete your card details, Shinamae; any orders you made will have gone through.
Online stores eg Amazon are often hacked, even National Express was hacked and I had to change my credit card!

I don't suppose your DGS realised that some games had to be paid for or just got carried away. It's all very enticing so best to put parental controls with a pin number in place.

tiredoldwoman Fri 31-Dec-21 10:42:49

He's just a wee boy , say nothing just correct the card . My daughter did this to me when I was ill but she's 30 years older ! Thank goodness your bank stepped in .

JaneJudge Fri 31-Dec-21 10:40:56

We had a similar thing happen where my youngest thought he was winning tokens on some game I forget, he'd spent hundreds! I think we did get some money back but I have forgotten how blush

Smileless2012 Fri 31-Dec-21 10:38:31

You're by no means the only one caught out like this Shinmae. It was covered this year on 'Rip off Britain', two father's whose daughters ran up £100's buying one thing after another as they proceeded through the games they were playing.

It's too easily done. I hope you get refunded. IMO it's something the gaming companies need to be making a lot more clearer but I guess they're only interested in lining their pockets.

MissAdventure Fri 31-Dec-21 10:37:31

Does it matter??
The bank are dealing with it.

Bibbity Fri 31-Dec-21 10:36:00

mumofmadboys

It may be easier to cancel the card than delete card details from the device

Sorry do you mean cancel the card with the bank? And receive a replacement?

Granniesunite Fri 31-Dec-21 10:32:07

Shinmae. Glad it’s all sorted. We’ve all of us - well nearly all of us ? had some sort of disaster with our children or grandchildren.

His parents now will have a good look at parental controls and adjust accordingly I expect. Lucky grandson getting such a very generous Christmas present. Happy New Year to you.

mumofmadboys Fri 31-Dec-21 10:30:17

It may be easier to cancel the card than delete card details from the device

MerylStreep Fri 31-Dec-21 10:27:47

I did the same thing many years ago when I wasn’t as tech savvy as I am now.
I got onto Google and explained the situation and they refunded my money.

BlueBelle Fri 31-Dec-21 10:25:02

Don’t be hard on yourself Shinamae when my grandson was about 12 he totally unknowing built up a debt for his mum it is so easy to just go for a game your mates are on and without realising it it’s bought He built up a fair debt before my daughter realised it’s a good while ago now but I think the bank did help her if I remember rightly I should add she is very astute as is he about money which shows just how simple it is one click without even realising