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DWP anxiety

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dollydaydream68 Thu 30-Oct-25 09:30:58

Thread 2. I'm so very sorry but the anxiety about phoning DWP re no post and over payment of WFA is awful
My poor DH. I dread it. Silly I know but it took so long to get pension, lost post, no forms etc that I really struggle.
Thanks for letting me moan.

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Jaxjacky Thu 30-Oct-25 10:17:16

I think Paynesgray kindly posted this on your previous post, so if a phone call is too stressful then writing as advised, keeping a copy and recorded delivery may be preferable.

If you think the payment is split wrongly then write to:

The Pension Service 

Post Handling Site A 

Wolverhampton 
WV98 1AF

Include both your names and National Insurance Numbers.

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Georgesgran Thu 30-Oct-25 12:05:52

I can only speak as I find. I wrote to DWP in August ‘24 and sent the same letter in April ‘25, but got no response.
In the end, I rang them. Got straight through and a lovely lady listened and explained my query in 5 minutes.
Not about WFA but the phone call was so easy to make.

As you are so stressed to ring, is there a relative or family friend who could handle the call, once you’ve gone through security?

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