If you should end up going private OP, please be warned DON'T try 'Hidden Hearing'. They offer to come to your home so that you can discuss things in comfort etc., however, before you know it, they've got the hearing aids in your ears, and tuned in to 'YOUR' needs, etc., and while you're told there is no obligation to buy, you end up feeling that because of all the time they've spent, that you really can't live without 'the best that money can buy', as in their words, 'you deserve it', 'it's your health, and surely that's worth paying for', etc. Then, once they've left, you begin to realise that while you haven't actually been conned, you've ended up spending £5k, when all you actually wanted was to know if you needed hearing aids, and if so, how much they would be likely to cost you. This happened to my DH, and yet we normally think we're pretty savvy when it comes to salespeople in our home, and have on occasion been known to throw out those that come with the hard sell, 'I'll have to speak to my manager, maybe I can squeeze a little bit of extra discount for you, blah, blah' type. My husband had asked if there was a 'cooling off period', but was told that 'you won't need that, as I can guarantee that you won't regret getting the best, blah, blah'. So the salesman didn't actually say no, but crafted his words to make you believe that you wouldn't need to even consider getting your money back, basically he said anything necessary to persuade us to buy there and then. Thankfully, once we'd come to our senses, I looked them up online, and found that they do actually offer a 60 day money back guarantee, so we were able to cancel the whole thing, but were really shocked at how easily we'd been sweet talked into spending £5k on something that we hadn't really done any real research on, which is not at all like us, and it's not even as if we're that old yet, as we're both only in our 60's. Give that salesman his due, I feel absolutely sure he could sell ice cubes to Eskimo's!