I`m currently helping my Dad to open a new isa and we are really struggling to provide the required ID for him. He has been in a care home for 6 months and so he doesn`t have any utility bills and he banks online so does not have statements. He does not have a passport or driving licence. To comlicate matters - he did not want his more confidential documents being sent to the home so although people like HMRC know his residential address is the care home, they use my address for correspondence.
I`m sure he is not only the only person with the problem and wondered how others cope with it. (I do have his Power of Attorney) but he wants to carry on organising his own affairs as long as possible)
To think that London, or anywhere else for that matter, does not belong to any one demographic