Hi all, my 91 yr old mum is in receipt of a SS home care package. The 2 regular carers are good however we have "casuals" to cover days off etc. I take issue with some of their practices such as re-using soiled bedding, removal of slide rails on her bath chair, signing for medicines they have not given and not giving medicines as directed by prescription. When I become concerned I ask for them not to be sent again, I think 3 carers so far.
Last week I received a telephone call from the agency to inform me they would no longer provide a service as they have not the staff to provide a safe service. The SS person was on leave for a week and has been on courses since her return though she has contacted me. Apparently no " accredited agencies has bid for the task. They are now to non accredited approach agencies. The council care team are only able to offer care at inconsistent times.
The SS state that if no care is provider they would seek to move mum to respite care.
Can they enforce such action?
I'm her son but have had to engage in personal care of my mum when carers fail to show.
When I raise issues with the care agency they either ignore the comments or suggest I prove it.
The SS has also ignored the issues.
snowhound15 Sat 09-Dec-17 13:39:37
maryeliza54 Sat 09-Dec-17 15:54:09
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Nannarose Sat 09-Dec-17 16:00:28
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vampirequeen Sat 09-Dec-17 19:55:30
maryeliza54 Sat 09-Dec-17 20:49:34
GrandmaMoira Sat 09-Dec-17 20:57:43
GracesGranMK2 Sat 09-Dec-17 22:01:15
MawBroon Sat 09-Dec-17 22:20:07
MissAdventure Sat 09-Dec-17 22:35:39
GracesGranMK2 Sat 09-Dec-17 22:56:01
snowhound15 Sun 10-Dec-17 19:00:34
snowhound15 Sun 10-Dec-17 19:07:25
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MissAdventure Sun 10-Dec-17 19:32:23
Cold Tue 12-Dec-17 11:13:04