What a tough situation.
It is a real problem now that so much of home-care is privatised that LA's need the care companies to bid for the contracts and it can be hard when there is a huge care need, long travelling involved or not much money being offered.
I saw a local news segment (South Today?) earlier this year about a lady who was stuck in hospital 7 months after she was ready for discharge because none of the private home-care companies wanted to bid on a 4 times a day care package in a remote isolated village and the council no longer had their own carers.
Frank Field, Labour Peer has died, aged 81y.