I'm an unpaid carer in my 70's. I look after my partner who has advanced cancer and should be kept warm. I'm on a state pension/pension credit (so, not a lot of money coming in). Last week the gas boiler broke down, leaving us without heating or hot water.
I called a couple of boiler plumbers who were too busy, but I finally managed to find a local bloke who came out (this was last Tuesday, 13th). A part was needed and was ordered on the spot. He said he'd call and come to fix it asap. I explained to him our situation as I thought we might have some priority. Nearly 10 days, two phone calls and an email (from me to them) later and no response.
Fortunately I have a couple of convector heaters, which I've been having to use for the last week+ 24hrs a day, plus leaving the gas oven on constantly. I'm frantically worried about how much extra this is going to cost in electricity/gas. There's no hot water and last night the temperature indoors sunk to 14 degrees.
Partner has been despatched to a friends house, as I was so worried about his condition.
I've tried phoning the plumber again - no answer. I can't get a helpful response from Age Concern (no one to answer my call).
Basically, I'm at my wits end, scared and don't know where to turn.
boheminan Thu 22-Nov-18 15:30:20
Elegran Thu 22-Nov-18 15:39:13
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