Carer and records

“Less”

The records MUST be kept at the patients residence.

That is a fight worth fighting for your mums security.

I read mums written file, the carers know that I do and I constantly check what is being done and written. In fact I have a plan posted on the kitchen cupboard that I expect them to follow, although flexibility is allowed if the circumstances demand it. The company providing the carers weren’t keen, saying that they found me frightening, but MUM is paying the bill, she is entitled to call the shots.
Mum has someone coming in 3 times a day. It is those folk who have no one to mind their corner I feel sorry for. Most carers are OK, but there is the odd one who is either dim or lazy, (one served up cold boiled potatoes as I hadn’t left instructions to warm them and serve with a salad in the fridge) by having the plan on the kitchen cupboard there is no excuse. Before I devised that, some were arriving and leaving within a few minutes, as Mum assured them that she needed nothing doing and they would take her at her word.

I know that carers are under pressure, but I’m not interested in that I am only interested in fighting mums corner.

Saying that some carers are exemplary, mum has an Irish lady who is outstandingly kind, gentle and thoughtful.

It's a mess. I have a huge headache.

If the carer couldnt come or carry on I would have thought any records should be available in the caree's home for reference.
Of course a private arrangement is just that.
An arrangement between 2 individuals.
It should really be on a professional footing to safeguard everyone.

I should have thought they should be kept with the person who is being cared for in case anything happens and they need to be accessed for information.

There is also the problem of confidentiality unless they are carried securely.

Carers must all work to the same rules unless it is a very informal arrangement, whether paid for privately or by the local authority.

Do you feel able to share more?

I mean a paid care, a private arrangement. There are no records in my Mother's hom and the carer says she keeps them but they are at her own home.

I am in the middle of a complete nightmare tbh.

My FiL paid for his care. The records weren't always very good and often showed that the carers had left early. But he never looked at them (I did!!) even though they just sat on the kitchen bench. Although the carers were paid for privately, they worked for a company, so records had to be kept.

My late grandma used to be asked to sign her records every day . Mind you she would sign anything , she never read them and they were like a work of complete fiction ! The file was kept in her sideboard and we used to have a great laugh together when I read the notes out to her [ grin]

Do you mean a paid carer, because I'm sure the answer would be that they need to show written records of the support they provide.

They should be stored securely at the persons home.

I can't think of any exceptions, unless another healthcare professional requested access to certain parts of the records.