Soroptimum
Excellent if not depressing programme. Such a broken system and no real solution in sight. Ed Balls was great, his communication skills were in evidence as he genuinely cared for the elderly residents.
I agree with dragonfly46, but don’t want to get political 
"I agree with dragonfly46, but don’t want to get political"
... but, it is a political issue. The social care crisis didn't just happen organically.
Austerity with its cuts to public spending and concomitant privatisation of public services is the benchmark of Conservative ideology. Whether you agree with it or not, it is a fact.
It doesn't matter which side of the fence you sit on, you cannot detach social care from the political arena. It's a question of how you think it should be funded, and your 'politics' will dictate the line you take.
And there's nothing wrong with being 'political'. Politics governs most aspects of our lives - we need to be involved with the process rather than disengage from it. That's why we have universal suffrage.