Thanks for the input everyone.
We are very boundaried (is that a word?) and have insisted for some time now that she contact her children first when she is unwell. It is usually the first question we ask her if she calls us. We are also not afraid of responding (and have done) to health care officials with the phrases similar to the ones suggested. Our names are not listed anywhere as NOK, and never have been.
But it is very hard knowing she is just a mile down the road and she has run out of food staples, or she needs a prescription collecting (the pharmacy are now delivering, but she still has to remember to order).
I popped in to see her this afternoon. The first time since she was discharged from hospital. She is in a muddle with her tablets. Hardly surprising given that that it has all changed. She asked me to help sort them out as she knows she has missed some doses, she also thinks something was not issued to her that is on the list and at a quick glance I think she's correct. Difficult for me to refuse, if I do who else is going to do it?
As a semi retired nurse I instinctively want to help and if she became seriously unwell (or even died) because of prolonged missed medication how would I feel? This is an easy win for me to sort out and of course I've said yes. My husband has ordered two dosette boxes for her and we will try to get some order and a sense of what she is meant to take and when.
She does not lack capacity and is quite able to (and has done for some time) manage internet banking and she also orders her groceries online for delivery.
But its the small everyday stuff that is hard to say no to, like getting her some ready cash so she can pay her cleaner or the odd job man (who is forever doing stuff around the flat for her), or taking the rubbish/recycling down to the communal bins.
I guess we don't altogether mind doing these small bits for her but they are cumulative and the more we do the more she relies on us. Meanwhile her children remain blissfully unaware of how much support she needs.
They live 3 hours from each other and it's a 3 hour journey for her daughter and 3 1/2 hrs for her son to visit her. (Only her daughter lived near her before she moved to us).
My husband typically, will not want the confrontation, but meanwhile gets more and more resentful which sometimes spills over into our everyday life in the form of extreme grumpiness, irritability, moping and general lack of engagement in everyday life.
I have talked it over with him and I think we will be having a word with them, just the once, to put it out there and so they understand how we feel. The rest will be up to them.