Your disability payments (not your universal credit) are intended to be used to help you pay for things you need because you are disabled, such as getting a taxi or any help you need at home or with personal care that you can’t manage yourself. It seems you have been told you are entitled to some help but you don’t know how much it will cost. Am I right there? It’s worth seeing what’s on offer and what it would cost. You don’t have to accept it. I would suggest you find out exactly what help you can get and how much it will cost, then you can decide if it’s worth it. It sounds as though you’re managing well with getting your shopping delivered so you probably don’t need help with that, but perhaps a little help with your finances would be useful so you have a clear understanding of how much money you’re getting and how much you’re spending, and on what. For instance your phone costs £20 month and you could get it cheaper than that. Don’t be afraid to see what’s on offer, you might find something very useful that’s well within your means. Remember nobody can make you use a service if you don’t want to.