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Charities

Shoplifting in charity shops

(121 Posts)
Truffle43 Fri 01-May-26 09:05:41

I volunteer in a local charity shop and am disappointed to say that shoplifting happens on a regular basis.
Yesterday a member of staff watched how a group worked together. This group were challenged in a nice way over an expensive item being put into the woman’s bag. I know challenging is not what you do but it happened. They were so unperturbed it was unbelievable. How much do charities lose to these dreadful people and how much do shops in general lose to these people who see no wrong in taking things and not paying for them. This behaviour sickens me how do others feel.

Silverlady333 Sun 03-May-26 11:15:18

I do not think these comments are particularly racist. However certain people who wear certain clothing enable them to steal and conceal their ill gotten gains. Yes you might see some slipping things into shopping bags but others conceal it about their person. Many, many years ago when I was a young teenager I was left in charge of the unisex boutique where worked. There were three of us working there. One girl was just Saturday staff. Anyway a group of about 30 Skinheads came into the shop. My 1st thoughts were they are just going to take stuff off the rails and stuff them under their Crombie jackets. I approached them and asked who wanted to be severed. Their ring leader sauntered forward and said he did. So I turned to the others and just said 'OK you lot out!' they just sort of sniggered so I raised my voice and repeated 'You lot get out!'. To my relief they turned tail and walked out. Their ring leader took a cursory look around and left. Now tell me how could I have written this memory without mentioning Skinheads? They were a certain group with distinctive attire. I suppose I could have given a description of a gang of youths, their hair cuts what they were wearing but by labeling them Skinheads everyone knows what I am talking about. Do I think all Skinheads are thieves? No but I can sense when some are up to no good!

Magenta8 Sun 03-May-26 11:49:51

Peaseblossom

I think that shop assistants should be allowed to use pepper spray if they know that someone is taking something, and that will give them enough time for the police to come and sort them out. Although they'll probably just get a slap on the wrist anyway. If there's a sign on the door warning that this will happen, maybe it will stop people.

Pepper spray is a poison and it is illegal in this country for very good reasons.

It can kill people with respiratory disease and cause severe symptoms such as corneal ulceration.

It can take over an hour and a half to recover from the burning sensation and shortness of breath in people with no co-morbidities.

Does nicking stuff really merit such barbaric treatment?

barmcake Sun 03-May-26 11:58:49

Isla71

The manager of a shop selling bedding and woollen throws, where I once worked in the Derbyshire Dales some years ago, used to load her daughter down with carriable goods every so often. Eventually, when the owner implemented stock checks, this manager blamed shoplifters. She had a large turnover of staff, too. I was one of them!

This happens a lot. I worked in a charity shop in Chelsea ages ago. Bags full of designer clothes used to come but never seemed to find their way to the shop floor.

Esmay Sun 03-May-26 12:33:19

It used to be something ,which was extremely shameful .
Now it's commonplace .

Granatlast007 Sun 03-May-26 15:19:25

I always wonder about the numbers on a thread like this, are we just quoting anecdotes so I looked it up - the number of shoplifting offences has risen significantly since the pandemic (over half a million in 2024-25, Cleveland has the highest rate) while theft offences in general are falling.

Most stolen Items: meat, alcohol, confectionery, baby formula, and cheese, over 75% of shop staff have experienced abuse, the government has pledged to scrap the "£200 rule"—which previously treated stealing goods under £200 as a lesser offence—to tackle the "epidemic". I didn't realise the latter was the case, I thought the police just didn't have the time or staff to cope with so many offences.

Fraud and online crime is rising, I don't know about 'the poor' being always with us but nicking things clearly is, it's a bit immoral stealing from charity shops I think and online crime similarly is quite likely to affect those less savvy. My cousin who lives half the year in Thailand says there is no shoplifting as armed police arrive almost instantly, can't help thinking that's better than shrugging at items worth below £200!

There's a graph here if anyone likes those www.statista.com/statistics/303563/shoplifting-in-england-and-wales-uk-y-on-y/

barmcake Sun 03-May-26 15:53:09

Primrose53

I volunteered in a charity shop for years and we had people take clothes into the changing rooms and swap them for their tatty old stuff then hang them up !

There was a Romanian Big Issue Seller who stood nearby and he came in loads of times and did that, stealing nice boots and trainers and leaving us his old worn out rubbish. He did the same with coats and hats. Our Manager was lovely and very kind hearted but would not challenge him as he was a big bloke. He did it as bold as brass! He used to get dropped off in a nearly new BMW.

I used to think it was a myth about beggars being dropped off in fancy cars until I witnessed it myself.

The only thing to stop it is zero tolerance. Our society is now too liberal. Human rights have destroyed our ability to punish anyone for anything. In fact people who tackle shoplifters are punished and the shoplifter is portrayed as the victim. You couldn't make it up - just crazy.

Boadicea Sun 03-May-26 17:31:29

JdotJ

Over 35 yrs ago I walked back to the car pushing my laden trolley, daughter in the seat of trolley and as I lifted her out to put her in her car seat a bag of apples appeared.

I was mortified. I left them in the trolley and came home but all these years later I go cold thinking about it.

I did exactly the same when my son was a tiny baby - when I lifted his car seat off the trolley I found a chicken under it! (before I was vegetarian!)
I felt my stomach roll with fear and my face go hot!
I said to the woman loading her car next to me "I'm not stealing it, I'm going to go back and pay for it, honest!"
She said "Oh, I wouldn't bother, it looks like you've got away with it".!
Needless to say I DID go back and pay for it - my conscience wouldn't let me do otherwise.
Once, when I'd missed lunch and dashed into Tesco with my then I think about 4 year old son sitting in the trolley, I took a bite out of the sandwich I'd bought while finishing the shopping and my son said very loudly "Mummy, you can't eat that if you haven't paid for it, it's STEALING!"
I told him I WAS going to pay for it and showed one of the checkout operators what I was doing and she laughed.
"That makes a change, usually the mums round here just send the children in to grab something off the shelf for their lunch or dinner and don't pay for it so they kids think that's normal!"

Shinamae Sun 03-May-26 18:30:04

Witzend

It’s not just charity shops - shoplifting is rife, and the law/government just shrugs its shoulders.

Since when did blatant theft cease to be an offence?
A massive crackdown is needed, and those gangs who come from abroad specifically for the purpose, because they know we are so stupidly soft, should be deported immediately, with their biometric details recorded so that they can never return.

I totally agree with this……

Shinamae Sun 03-May-26 18:36:55

Magenta8

Peaseblossom

I think that shop assistants should be allowed to use pepper spray if they know that someone is taking something, and that will give them enough time for the police to come and sort them out. Although they'll probably just get a slap on the wrist anyway. If there's a sign on the door warning that this will happen, maybe it will stop people.

Pepper spray is a poison and it is illegal in this country for very good reasons.

It can kill people with respiratory disease and cause severe symptoms such as corneal ulceration.

It can take over an hour and a half to recover from the burning sensation and shortness of breath in people with no co-morbidities.

Does nicking stuff really merit such barbaric treatment?

I would go further than that further than pepper spray I would have them tasered.
I would have a specialist in the store with a taser and I would have huge notices all over the store saying if you shoplift you will be tasered, (have to do it in several languages I expect) but something has got to stop It’s complete madness
We’re already the laughing stock of most of the world and this is just another thing we can be judged on..
“Just nicking stuff”? It’s a lot more than that, and I don’t think it should be trivialised…

JaneJudge Sun 03-May-26 18:42:17

It’s horrible people steal from charity shops. I’ve only ever seen it in our more affluent town though. In one out suburbs they just put loads of stuff in large containers for £1 an item (it’s still good stuff) and I’ve never seen anyone steal from them

(But I have a full time job. I imagine the shop staff may tell you otherwise ) anything I put free on Facebook I let go on face value

Meandrogrog Mon 04-May-26 11:45:39

barmcake

Primrose53

I volunteered in a charity shop for years and we had people take clothes into the changing rooms and swap them for their tatty old stuff then hang them up !

There was a Romanian Big Issue Seller who stood nearby and he came in loads of times and did that, stealing nice boots and trainers and leaving us his old worn out rubbish. He did the same with coats and hats. Our Manager was lovely and very kind hearted but would not challenge him as he was a big bloke. He did it as bold as brass! He used to get dropped off in a nearly new BMW.

I used to think it was a myth about beggars being dropped off in fancy cars until I witnessed it myself.

The only thing to stop it is zero tolerance. Our society is now too liberal. Human rights have destroyed our ability to punish anyone for anything. In fact people who tackle shoplifters are punished and the shoplifter is portrayed as the victim. You couldn't make it up - just crazy.

You are spot on with your post 👏👏👏👏👏

Isla71 Mon 04-May-26 18:07:52

I meant to qualify my initial post... if our managers (leaders) set the tone, then what can we expect the rest of British society to be like! As for some foreigners... it is a way of life in their own countries irrespective of religious teaching.

TakeThat7 Wed 06-May-26 18:23:19

Charity shops seem to overcharge in some towns people looking to save money go in them Where I live there are a lot of charity shops charging just a pound for a lot of things which means they sell more and not much gets stolen

TheSunRisesInTheEast Wed 06-May-26 20:20:00

Isla71

I meant to qualify my initial post... if our managers (leaders) set the tone, then what can we expect the rest of British society to be like! As for some foreigners... it is a way of life in their own countries irrespective of religious teaching.

Some countries chop their hands off, but that's barbaric 😱😫.

I was upstairs in Boots a year or so ago, there was only me and a young man looking round the baby aisles, no staff about. All of a sudden he put half a dozen jars of baby food and a couple of tins of formula in his bag, and swiftly left. I actually felt sad about it, he looked like a father in need of feeding his baby and I felt sorry for him. I turned a blind eye. I thought "there but for the grace of God go I". I am lucky that I've never been in need and I'm happy to give to the poor. Charity shops are there for the needy, even though people from all walks of life use them, me included. Stealing from charity shops is the lowest of the low. I'd rather give something away than have it stolen, and often do.

petra Wed 06-May-26 20:37:31

TakeThat7

Charity shops seem to overcharge in some towns people looking to save money go in them Where I live there are a lot of charity shops charging just a pound for a lot of things which means they sell more and not much gets stolen

It doesn’t work like that. Thieves are thieves be it in the £1 bins or a cashmere coat.

seasider Thu 07-May-26 06:16:20

I work in a supermarket . Two of my colleagues on self service stopped a shoplifter yesterday who was trying to walk off with £110 of goods. We are a big store with local and remotely monitored cameras watching shoppers and staff . All these costs are added to shoppers bills . We need stronger punishments to act as a deterrent.

barmcake Thu 07-May-26 09:20:57

I saw a woman helping herself to goods intended for the food bank the other day. I wonder if shame is becoming a thing of the past.

Primrose53 Thu 07-May-26 10:11:18

My friend was tending her parents grave recently and accidentally left a small pair of clippers at the grave. They were her late Dad’s so had sentimental value.
She walked home, about a 10 minute walk and realised she had left them behind. She went straight back and they had gone!

She went into the Church in case someone picked them up and put them in there. She immediately put a message on the village FB page but has still not got them back.

You dare not take your eyes off anything these days.

barmcake Thu 07-May-26 11:35:24

That's just awful Primrose53. Apparently lots of people are stealing from churches now. I'm aghast at some of the stories on this post.

I know there's a cost of living crises etc. but we don't know what real poverty is. Try going to India and many other countries where if you don't work, you starve. These thieves usually have smart phones, Sky t.v. and enough for a larger and packet of fags.

Magenta8 Thu 07-May-26 12:03:09

Shinamae

Magenta8

Peaseblossom

I think that shop assistants should be allowed to use pepper spray if they know that someone is taking something, and that will give them enough time for the police to come and sort them out. Although they'll probably just get a slap on the wrist anyway. If there's a sign on the door warning that this will happen, maybe it will stop people.

Pepper spray is a poison and it is illegal in this country for very good reasons.

It can kill people with respiratory disease and cause severe symptoms such as corneal ulceration.

It can take over an hour and a half to recover from the burning sensation and shortness of breath in people with no co-morbidities.

Does nicking stuff really merit such barbaric treatment?

I would go further than that further than pepper spray I would have them tasered.
I would have a specialist in the store with a taser and I would have huge notices all over the store saying if you shoplift you will be tasered, (have to do it in several languages I expect) but something has got to stop It’s complete madness
We’re already the laughing stock of most of the world and this is just another thing we can be judged on..
“Just nicking stuff”? It’s a lot more than that, and I don’t think it should be trivialised…

You clearly have a different perspective. I view harming people as far more serious than theft of property. In other words I put human welfare above material possessions.

This does not mean that I condone or trivialise theft in any way as civilised society has to be based on standards of behaviour that do not permit "nicking stuff" (not "Just nicking stuff" as you mis-quoted).