nudejude I would get back to them and mention the Sale of Goods Act which states that goods have to be fit for purpose.
It is not unreasonable to expect a linen sheet to last for many years so one which is in holes after 15 months is clearly not fit for purpose.
I would also include the words 'Trading Standards' in your email too.
The combination of those two terms might give them pause for thought and possibly upgrade their offer 
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