Unkind remarks to someone who posts clearly in distress is not acceptable in my book.
Threads that are sabotaged by provocative posts that get us nowhere are simply a pain, but part of the cut and thrust - it is a shame that a thread goes pear-shaped and that those who wish to continue the debate in a reasonable way have to give up, but it is not in the same league as deliberately trying to cause pain to someone already in distress.
I think that HQ should be on top of that and make sure it does not happen, or it is deleted - very hard for them, I acknowledge, with so many threads. But it should be a basic rule - do no harm.
I too have had pms from those who have been kicked in the teeth when they were clearly in distress.
What would you put in Room 101?
Wrong Lipsticks waste of money







