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GNHQ please make it clear that these forums are public!

(418 Posts)
Grannyknot Tue 15-Aug-17 16:25:44

I am forever warning people that these forums are public and a thread may end up on Facebook.

I really think that GNHQ should put a note on the Forum home page to that effect in big, bold, text - red, underlined, anything to draw attention to that fact. Put it in the welcome email too. Especially as some posters are not only new to GN, but new to forums.

I can't bear to think that an already stressful situation is made worse for someone because their posts are used as a "trailer" on the Facebook page.

(Writing this because I noticed that someone has been caught out by this, how upsetting).

LauraGransnet (GNHQ) Tue 22-Aug-17 11:07:18

Hello everyone! Having multiple usernames is against our guidelines and we do try to resolve this issue as soon as we become aware of it.

Imperfect27 Tue 22-Aug-17 11:19:33

Hi Laura - I am very happy just to be 'Imperfect'. I don't know why I was invited to create a username on the local forum when I already had one and just assumed I needed a different one! Feel free to 'kill the (granny)cat' grin.

LauraGransnet (GNHQ) Tue 22-Aug-17 12:33:05

I've just sent you an email Imperfect smile But you're more than fine to have different usernames for the main site and for Gransnet Local as they are both linked to one account - this is the only exception.

FarNorth Tue 22-Aug-17 23:50:31

Why not change your guidelines, Lara?

If it's okay for Mumsnet, why not us?

notoveryet Thu 24-Aug-17 11:47:10

I was caught by this. In my innocence I thought there would be sensitivity shown over what was placed on Facebook. Sometimes, to get help, identifying details are shared. End result is my situation is even worse and I can no longer ask fellow Gran's for help. This is my last post, I'm desperately sorry to have lost this.

devongirl Thu 24-Aug-17 11:50:37

notoveryet, I so understand your point of view, both in terms of your thread being placed on social media and being sorry to leave GN. I too value the opportunity for input from fellow GNers.

I posted a thread recently which was very personal and became alarmed about this, and emailed GNHQ to ask that it not be shared, which they were happy to agree too. So perhaps you could use this approach in future?

TriciaF Thu 24-Aug-17 11:52:12

notoveryet - sounds like a very bad experience.
There's no sensitivity on the internet.
I ought to change my username - it's too personal.

TriciaF Thu 24-Aug-17 11:53:51

devongirl I did the same thing ?last year.

FarNorth Thu 24-Aug-17 12:11:40

A previous poster commented that GN is not going the right way to keep the customers happy.
But GN doesn't see us as the customers; we are the worker drones who enable GN to make money from advertisers - who are their actual customers.

Probably there will always be innocent newcomers who don't realise what they are getting into and will give GN what they want - tantalising personal stories along with droll comments from the old dears.

gillybob Thu 24-Aug-17 12:16:29

A good post FarNorth

I will never feel the same about Gransnet again and have stopped myself from starting 2 threads which I feel may have involved more personal information about myself.

When I get chance I am going to trawl back through some of my old posts and ask for them to be removed.

maddyone Thu 24-Aug-17 16:31:52

I too was alarmed to learn that whole threads can be found on Facebook on the Gransnet page, and also with a simple Google search if the right words are used in the search. This is worrying when I and probably others didn't realise it would be so. I have asked for two threads I started to be removed, which in both cases they were, and I checked with Gransnet that after removal that they could not appear on Facebook, and I was assured that they could not, except to say that 'this thread has been deleted.' It has made me very aware that we grandparents cannot always offer one another support and friendship if we have a personal problem that we do not want made available to the entire world via the internet. Basically, it limits what we can discuss in future. Very sad, but at least you can get any very personal threads deleted it you are worried.

Elegran Thu 24-Aug-17 17:10:48

When they started to post on the forum, did no-one read the words on the forum home page "Please be aware this is a public forum and your postings are open for all to see. Please note that Gransnet has non-exclusive copyright in all submissions to Gransnet, and reserves the right to edit and re-publish these in print form. " ?

It says quite clearly Your postings are open for all to see and that Gransnet reserves the right . . . . to republish them and every so often (about once a week, it seems!) someone on a thread posts a reminder to a poster who is revealing something very personal and likely to be recognised by someone who knows them.

Ana Thu 24-Aug-17 17:20:47

Yes, but we didn't know until recently about the feeds from GNHQ to other media outlets such as FB, Twitter etc. They do seem to choose some of the most controversial/personal threads!

mcem Thu 24-Aug-17 17:51:30

lauraGN you have answered the query about multiple user names but have avoided addressing the sense of betrayal that so many posters are expressing.
Yes the guidelines are clear but it's only recently, thanks to
grannyknot', that we've been alerted to the FB /twitter aspects.
You must see how many are withdrawing profile details to avoid possible identification and also how many are saying that they can't/won't post as they have until now.
Between this issue and the disregard of so many concerns about unwelcome changes to the site, there is a distinct feeling that we've been let down badly.

Leticia Fri 25-Aug-17 06:55:12

Maybe GNHQ are listening- they have only lifted 2 GN threads onto Twitter in last 3 days and they are the good friend one and mobile phone etiquette.
I still don't understand why they need to link any threads but guess they want to please advertisers by more traffic.
There are lots of Gransnet local accounts on Twitter and they are really good- they tweet things' articles etc that they think will be of interest. I can't see why the main GN account can't follow their lead. Perhaps they could look at one like Gransnet Dorset and make it more like that.
This thread has made me very aware of the problem and I will be even more wary of putting anything personal on here.

gillybob Fri 25-Aug-17 07:57:54

Whilst I appreciate that this is an open forum Elegran open for anyone and his granny to read I did not think that any of my posts or comments would be spread across FB (which I have chosen not to subscribe to as I hate it) . Therefore I am disappointed to learn that this may be the case. I have posted some personal information about my family over the years and taken advantage of excellent advice from Gransnet members, including yourself, but had no idea that this could be moved without my knowledge to FB. I am truly dissapointed and for me Gransnet will never feel the same again.

MissAdventure Fri 25-Aug-17 08:42:03

How about people who have contributed to a thread started by someone else, and shared details which may be recognised by Facebook or Twitter users?
Can they ask for that thread to be deleted? I doubt it.

BlueBelle Fri 25-Aug-17 09:09:37

I do use Fb quite a lot with family and friends and actually love it but do NOT want the two social media forums mixed I use FB mainly for sharing photos and happy things whereas here I look for empathy, information hopefully some helpful thoughts and yes sometimes a kick up the bum I wouldn't share deep problems on fb I might share missing a train or being awake at 2 instead of 7am but I wouldn't go much deeper
I would want and expect both of these to be entirely seperate and if that's not possible I would expect to at least have to give my permission to belong to both
Gransnet is making a big mistake to mix and match as obviously by the posts on here the vast majority don't want it and it will sorely deplete the depth of passion and problems shared between us older folks
Think carefully how to manage this HQ it's not working with us at the moment

FarNorth Fri 25-Aug-17 09:17:24

Maybe GNHQ are listening- they have only lifted 2 GN threads onto Twitter in last 3 days and they are the good friend one and mobile phone etiquette.

Well they haven't bothered to let us know, if they are.
More likely they're keeping a low profile at the moment, waiting for us to forget about it.

LauraGransnet (GNHQ) Fri 25-Aug-17 11:41:50

Hi mcem. Trust is the reason why we don't allow users to have more than one account and why we also avoid changing usernames wherever possible (although we have been happy to do this recently as you will know). If we discover that a user has more than one account, we rectify the situation as fast as possible.

LauraGransnet (GNHQ) Fri 25-Aug-17 11:45:16

FarNorth - We are listening and have altered/are continuing to alter what we put on social media.

Ana Fri 25-Aug-17 11:47:15

Was that what mcem was asking about...? confused

seacliff Fri 25-Aug-17 12:16:41

It has changed how I use GN. I won't open up about anything personal, either to ask for help myself, or to support/help someone else. Not unless I can be assured it won't be shared on social media by HQ. Very sad to deny support to people who are sometimes in quite a desperate lonely situation.

MissAdventure Fri 25-Aug-17 12:21:11

Same for me. I'm not a huge poster, haven't made any threads, but was beginning to relax and share a little more. That wont be happening much now.

MissAdventure Fri 25-Aug-17 12:21:51

That was meant to say 'many' threads.