Elliepops, I do understand your comment and no offence taken , but we were talking modern quality furniture, some less than 4 years old. I appreciate that it was picked up by a van. The van wasn't that big ( this was a tiny 2 bed new build house that was being cleared) and the man and young lad that cleared the house did a fabulous job packing it so well it only needed 2 trips, to a destination 10-15 minutes away. The thing is nobody had mentioned the charge until they arrived that morning with the paperwork. A lady had come 3 weeks previously to note down everything that was to go, and indeed was saying things like "can we have that too" to a box of stuff I'd got ready to take to local charity shops in town. The rubbish we took to the dump, clothes and linens to the local charity shops. As I live 200 miles away and was there specifically for this clearance I couldn't challenge it in any way. I just think it should have been clear from the start.
Gary Glitter programme Tuesday